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Technical Support IT Support

Messaging Product Support Analyst — 2nd Shift

Job in Raleigh, Wake County, North Carolina, 27601, USA
Listing for: Bandwidth Inc.
Full Time position
Listed on 2026-02-16
Job specializations:
  • IT/Tech
    Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A global software company is seeking a Messaging Product Support Analyst to join their Raleigh, NC team. The role involves providing technical support for SMS/MMS services, troubleshooting issues, and collaborating with customers and development teams. Ideal candidates will have at least 2 years of experience in software or telecom support roles. This position offers comprehensive benefits including full medical coverage, generous PTO, and a commitment to work-life balance.

Join a company that values authentic representation and encourages individual contributions!
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