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Enterprise Act Engineer II - AMZ
Job in
Raleigh, Wake County, North Carolina, 27697, USA
Listed on 2026-02-12
Listing for:
Amazon
Full Time
position Listed on 2026-02-12
Job specializations:
-
IT/Tech
IT Support, Systems Engineer, Cloud Computing
Job Description & How to Apply Below
This job is with Amazon, an inclusive employer and a member of my Gwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
DESCRIPTION:
Employer:
Amazon Web Services, Inc.
Position:
Enterprise Act Engineer II
Location:
Raleigh, NC
Multiple Positions Available:
Design, develop and support global and enterprise companies running cloud-based mission-critical applications, systems, services and features. Work directly with engineering teams and leading technologists. Utilize transformational technologies to ensure flawless customer experience. Manage Enterprise accounts, oversee support cases, and assist customers regarding strategy, project planning, launch, and ongoing operations. Complete analysis and present periodic reviews of operational performance to customer. Provide detailed reviews of service disruptions, metrics, and detailed prelaunch planning.
Recommend new offerings for company architecture and provide proactive advice through all phases of the implementation life cycle. Advocate for customer requirements. Participate in customer requested meetings. Utilize all key customer resolution tools across all service groups to facilitate rapid resolution of concerns.
(40 hours / week, 8:00am-5:00pm, Salary Range $131300 - $177600)
is an Equal Opportunity - Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation
BASIC QUALIFICATIONS:
Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field one year of experience in the job offered or as a Support Engineer, Systems Engineer, or related occupation one year of experience in designing, developing, implementing, troubleshooting, and managing large-scale, distributed applications one year of experience in performing system administration in a Linux or Windows environment one year of experience in conducting computer networking, scripting, and automation
PREFERRED QUALIFICATIONS:
All applicants must meet all the above listed requirements.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit (Use the "Apply for this Job" box below). for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.]]>
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