Infrastructure Administrator

Calyx Living is actively seeking to hire an Infrastructure Administrator
. The ideal candidate will have solid experience in the day‑to‑day support of a multi‑site Microsoft user environment and database, data integration and analytics development skills, all to assist with analytics coordination and utilization at the company. This is a full‑time, in‑office role in Raleigh, North Carolina.

• Knowledge and experience in desktop and server support, both physical and virtual.
• Provide support, maintenance, deployment, and enhancement to the desktops, servers, printer/peripherals, and network infrastructure.
• Perform troubleshooting of all client systems and peripherals, mobile devices and escalating issues when needed.
• Willingness to do necessary routine and emergency after‑hours support.

• Primary role in the expansion and maintenance of the internal website.
• Assist in the integration of data from vendor APIs into SQL databases for use in reports and dashboards.
• Collaborate with SQL database programmers to integrate webpages and SQL reporting as well as reporting with other standard analytics packages.

• 4‑year Bachelor's degree in a relevant field.
• 5+ years of experience supporting a multi‑server Microsoft user environment.
• 5 years managing employee user setup during onboarding, training, and offboarding.
• Experience with Microsoft Exchange and Microsoft 365 setup and maintenance.
• Experience managing IT help desk programs, remote assistance programs and VPN networks, mobile device e‑mail setup, and spam monitoring.
• Ability to work with internally hosted web pages to serve as data input for SQL or other databases.
• Experience with SQL Server tools including SSMS, SSRS, and SSB, and writing SQL queries.
• Experience managing a multi‑site IP phone system with analog gateways.
• Basic knowledge of network protocols, headers, packets, TCP, SCP, and FTP implementation.

If you are energized by the opportunity to be an Infrastructure Administrator in a growing on‑site role in an entrepreneurial environment, then please apply here.