Senior Content Designer

Description Business Initiative/Purpose

• Hire a senior content designer to support Digital Commerce teams.

• Required.

• This role sits at the intersection of UX writing and product design—helping users stay informed, engaged, and secure while interacting with our platform.
• Play a key role in shaping the way Client communicates highly visible, critical information, ensuring clarity, accessibility, and consistency across touchpoints.
• Collaborate with cross-functional teams to drive alignment and execution.
• Ensures user-friendly messaging for design flows, helping applicants, clients, and/or Teammates securely and seamlessly complete banking tasks with confidence and ease.

• 5+ years of experience in content design, UX writing, digital marketing, copywriting, or related field - Understanding of UX, content design, and information architecture.
• Familiarity with A/B testing, user research, and performance analytics.
• Ability to manage multiple projects and meet deadlines in a fast-paced, high-visibility environment.
• Ability to lead complex content strategies and translate ambiguous requirements and constraints into clear, scalable content patterns.

• Experience in financial institutions, specifically retail banking.
• Experience with CMS, design tools like Figma, and collaboration tools like Miro.

“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”