Microsoft 365 Engineer

Based in the Raleigh, NC Corporate Office – Hybrid

Merz is driving secure and scalable digital collaboration across a global enterprise. As part of our infrastructure modernization strategy, we are seeking an experienced Microsoft 365 and Entra  to lead the design, implementation, and continuous improvement of our Microsoft 365 and identity platforms. This role combines operational responsibility with strategic influence, supporting our cloud-first vision and enabling secure, compliant collaboration across internal and external stakeholders.

You will work closely with our global teams in IT Security, Identity, and Infrastructure Management, as well as with the Merz Business Units, to plan and deliver future-proof, robust solutions. The position requires a structured, forward-looking approach to identity governance and collaboration technologies, ensuring alignment with enterprise standards and regulatory requirements.

• Design, deploy, and manage Microsoft 365 services including Exchange Online
  , Share Point ,
  Teams
  , and One Drive
  .
• Monitor and report on Entra and Microsoft 365 service health; conduct regular system reviews and performance checks.
• Oversee lifecycle management for Exchange Online
  , Share Point ,
  Teams
  , and One Drive environments.
• Support and optimize Microsoft 365 Copilot capabilities, ensuring identity readiness and access control alignment.

• Lead infrastructure-related projects with a focus on Identity Access Management (IAM) and Microsoft 365 integration.
• Drive adoption of Microsoft 365 E5 security and compliance features.
• Contribute to the advancement of Merz’s cloud-first identity strategy
  , aligning technologies and processes with modern cloud principles.

• Lead implementation and optimization of IAM solutions using Entra ,
  Conditional Access
  , Privileged Identity Management (PIM), and Multi-Factor Authentication (MFA).
• Manage identity provisioning, deprovisioning, and synchronization across systems.
• Govern lifecycle processes for Entra-sourced groups
  , service accounts
  , guest accounts
  , and administrative accounts
  .
• Administer Conditional Access policies and lead access review campaigns to ensure compliance and role-based access control.
• Manage the lifecycle of guest users to support secure external collaboration.

• Define and maintain governance policies for Microsoft 365 Groups
  , ensuring consistent structure, ownership, and lifecycle management.
• Align identity strategy with Microsoft 365 services to support secure, scalable collaboration.
• Ensure compliance with internal policies and external regulatory requirements.

• Serve as the business contact for Entra application onboarding; refine and manage the onboarding process for new applications.
• Collaborate with experts in Okta and Sail Point to streamline identity processes across platforms.

• Proven experience as a Microsoft 365 Engineer or similar role in enterprise environments.
• Hands-on expertise with Microsoft Entra ,
  Conditional Access
  , PIM
  , and MFA
  .
• Strong background in Identity Management
  , particularly with Azure Active Directory
  .
• Proficiency in Power Shell scripting for automation and administration.
• Solid understanding of networking
  , security protocols
  , and cloud architecture
  .
• Excellent analytical, communication, and documentation skills.

• Microsoft Certified:
  Identity and Access Administrator Associate
• Microsoft Certified:
  Azure Solutions Architect Expert (Optional)