Workday Systems Analyst

We are looking for a talented Workday Systems Analyst to serve as a subject matter expert in the Workday ecosystem by building, supporting, and optimizing low-code/no-code solutions. We are a member-owned financial institution and credit union dedicated to providing high-quality banking services to our community.

• Work Location: Hybrid onsite in Raleigh, NC
• Employment
  
  Terms:
  
  Contract-to-Hire
• Rate Range: $35.00 - $40/hr
• Not eligible for visa sponsorship or C2C

• Configure and maintain Workday platform settings, including user management, licenses, roles, profiles, and permissions.
• Develop medium-complexity configurations such as flows, fields, page layouts, custom settings, and reports.
• Build and optimize workflows and dashboards to improve existing system functionality.
• Provide Tier 3 production support and monitor existing EIB integrations.
• Document functional and technical requirements, business process diagrams, and technical knowledge base articles.
• Manage application releases, upgrades, testing, and deployment cycles as a CRQ owner.
• Coordinate with business partners, vendors, and IT teams (Engineers, DBAs) to facilitate system implementations.
• Analyze current business processes to identify technical gaps and opportunities for efficiency.
• Monitor user adoption and provide necessary training to staff.
• Serve as an on-call responder for supported software and participate in the refinement of the product backlog.

• 2+ years of relevant IT applications experience.
• Proven experience with Workday Studio.
• Proficiency with inbound and outbound EIB integrations.
• Working knowledge of the Software Development Life Cycle (SDLC), JIRA, and Remedy.
• Experience working within a SCRUM/Agile environment.
• Strong analytical skills with high attention to detail and a solution-oriented mindset.
• Excellent communication skills for interacting with technical and non-technical management staff.
• Ability to work a consistent schedule and participate in on-call rotations.
• 5+ years of experience in a similar role is preferred.
• Bachelor’s degree in Software Engineering, Business, Information Systems, or Data Analysis (4 years of additional experience considered in lieu of degree).

• Competitive hourly rate and salary potential upon conversion.
• Hybrid work flexibility within the Southeast region.
• Opportunity to work as a subject matter expert within a stable and supportive financial services environment.
• Exposure to modern project management tools and Agile methodologies.
• A collaborative team culture focused on professional growth and member satisfaction.