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IT Support Technical Support Cybersecurity

Hybrid Technical Support Engineer – SaaS & Legal Tech

Job in Raleigh, Wake County, North Carolina, 27601, USA
Listing for: Litera Group
Full Time position
Listed on 2026-03-12
Job specializations:
  • IT/Tech
    IT Support, Technical Support, Cybersecurity
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading legal tech company is seeking a Technical Support Engineer to provide high-quality customer support for its software portfolio. The role involves troubleshooting technical issues, managing case documentation, and collaborating with cross-functional teams to enhance customer experience. Candidates should hold a bachelor's degree in a relevant field and possess strong technical and communication skills. This position supports a hybrid working model, requiring on-site presence at least three days a week.
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