Americas Consulting Communications & Engagement Assistant Director - Communications Planning & Opera

Location:

Anywhere in Country

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Americas Consulting is evolving quickly, driven by AI, technology and new ways of working. As a Consulting Communications & Engagement Assistant Director – Communications Planning & Operations, you will lead the planning, coordination and operational discipline that keep our Consulting Communications team aligned, consistent and ready to deliver against key priorities. Reporting to the Consulting Communications Leader, you will serve as the operational integrator for the Consulting Communications function, driving coordination, structured planning and process optimization across the team.

You will help ensure communications initiatives are aligned, leader-ready and executed efficiently. Acting as a central coordination point across Consulting and Brand, Marketing & Communications (BMC), you will oversee planning workflows, calendar management, reporting and operational enablement to support Consulting’s strategic communications priorities.

• Support coordinated communications planning across the Consulting Communications team.
• Maintain and manage the Consulting communications calendar, ensuring visibility and alignment across initiatives.
• Partner with the Consulting Communications Leader and team to align priorities and sequence key deliverables.
• Facilitate team meetings and planning cadences, tracking follow-ups and ensuring accountability.

• Monitor progress of priority initiatives and proactively flag risks or resource constraints.
• Serve as first-level reviewer for key communications to ensure consistency, clarity and alignment before leadership review.
• Support execution of special projects and leadership initiatives as needed.
• Coordinate cross-functional communications efforts across service lines and BMC teams.

• Identify opportunities to streamline workflows, improve intake processes and enhance team efficiency.
• Support implementation of standardized tools, templates and tracking mechanisms.
• Act as a subject matter resource on communications tools, protocols and processes.
• Ensure communications channels, lists and assets are maintained accurately and effectively.

• Build and maintain dashboards and reporting tools to track engagement, reach and sentiment metrics.
• Synthesize data into actionable insights to inform campaign effectiveness and continuous improvement.
• Support integration of employee listening and feedback into planning processes.
• Provide regular reporting summaries to enhance leadership visibility.

• Highly organized and detail-oriented
• Strong systems thinker with a process improvement mindset
• Comfortable managing multiple priorities in deadline-driven environments
• Analytical and data-driven
• Ability to work effectively with senior leaders and cross-functional teams
• Collaborative and team-oriented

• 7-8 years of experience in communications, business operations or a related field
• Bachelor’s degree required; advanced degree preferred
• Strong project management and organizational skills
• Experience supporting cross-functional initiatives in complex organizations
• Familiarity with engagement analytics and reporting tools
• Strong written and verbal communication skills
• Ability to influence and collaborate across multiple stakeholders

This role is ideal for a highly organized, analytically minded communications professional who thrives in fast-paced environments and brings structure, clarity and insight into complex initiatives.

At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive…