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Help Desk Analyst: In-Office IT Support Pro

Job in Raleigh, Wake County, North Carolina, 27601, USA
Listing for: Sunstates Security
Full Time position
Listed on 2026-03-06
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A leading security services provider is seeking a Help Desk Analyst in Raleigh, NC. This role involves providing technical support in a dynamic environment of over 500 laptops and 1000 iPhones. The successful candidate will offer phone-based troubleshooting, deskside support, and ensure timely issue resolution. The position includes a starting salary of $60,000 and benefits such as medical, dental, 401(k) matching, and generous PTO.

This is an in-office position with opportunities for professional advancement.
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