Senior Technical Consultant; Team Lead

Overview

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together.

We are seeking a Senior Technical Consultant to join our Customer Success team. In this role, you will be engaging with our customers post-sales to develop software solutions on the Appian platform. These applications help companies drive digital transformation and competitive differentiation. Your primary responsibility will be to help lead projects and work throughout the entire project life-cycle to define, design, develop and implement custom software solutions using Appian’s low-code platform for our commercial clients.

This includes working within an agile environment to understand our client’s business processes and technical needs, launch new relational data models in production, developing APIs to integrate with multiple systems, and leading/mentoring consultants through fast-paced software implementations. You will also collaborate with client’s technical teams and business users as needed throughout the entire software and development life cycle and drive adoption by empowering clients to become self-sufficient with building process applications on their own.

• Lead projects and work through the full project life-cycle to define, design, develop and implement custom software solutions on the Appian platform for commercial clients.
• Engage with customers post-sales in an agile environment to understand business processes and technical needs.
• Launch relational data models in production and develop APIs to integrate with multiple systems.
• Mentor consultants and work with client technical teams and business users throughout the software and development life cycle.
• Drive adoption by empowering clients to build process applications themselves.

• Passion for mentoring/developing others and experience leading small teams through post-sale software implementations.
• Ability to work with clients to define business processes and gather functional and technical system requirements.
• Excellent communication skills, passion for technology and continuous learning, and an affinity for asking “why” and solving the right problems.
• History of success on cross-functional teams; experience building products using agile methodologies (pair programming, stand-ups, planning sessions, and sprints).
• Basic understanding of object-oriented programming, experience with relational databases and data modeling, and SQL skills (writing queries, joins, views, etc.).
• Knowledge of software testing practices (test-driven development, automated test suites within a CI framework); integrations experience using APIs such as REST and SOAP, JDBC connections, and web services; familiarity with AWS, AI, Analytics, Machine Learning, Google Cloud, Application Integration, Database, Developer Tools, Governance, and Elastic Containers (preferred).
• 3+ years of hands-on software development or technical consulting experience.
• B.S./B.A. in Engineering, Computer Science, Information Systems, Mathematics or related field/degree.
• Willingness to travel; 20% to support customer engagement.

• Training and Development:
  Onboarding focuses on equipping new hires with skills and knowledge for success through department-specific training, with dedicated mentorship and the First-Friend program as key resources.
• Growth Opportunities:
  Leadership program for new and aspiring managers, Appian University training, skills-based training, and tuition reimbursement to support education and development.
• Community:
  An inclusive environment with 8 employee-led affinity groups that foster networks and community activities.

Appian is a software company that automates business processes. The Appian AI-Powered Process Platform includes everything you need to design, automate, and optimize even the most complex processes. The world’s most innovative organizations trust Appian to improve workflows, unify data, and optimize operations—resulting in better growth and superior customer experiences. For more information, visit  [Nasdaq: APPN]

Appian is an equal opportunity employer and provides reasonable accommodations to applicants in accordance with applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at Reason