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Service Desk Specialist – IT Support & Customer Care

Job in Raleigh, Wake County, North Carolina, 27601, USA
Listing for: ASM Research, An Accenture Federal Services Company
Full Time position
Listed on 2026-03-12
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 100000 - 110000 USD Yearly USD 100000.00 110000.00 YEAR
Job Description & How to Apply Below
A leading technology consulting firm is seeking an IT Service Desk Associate in Raleigh, North Carolina. The role involves providing exceptional customer service, tracking and documenting incidents, and assisting team members. Minimum qualifications include a Bachelor's degree in IT or related field and 1-3 years of service desk experience. Certifications like Security+ and Dev Sec Ops  are a plus. The compensation range is approximately $100K-$110K annually.
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