SolarWinds Engineer

Solar Winds Engineer Job Description

• Install, configure, and maintain Solar Winds, Opsview, and Zabbix monitoring tools.
• Investigate and resolve L2-level issues related to monitoring failures, alert inaccuracies, and dashboard discrepancies.
• Create and manage dashboards, alerts, and reports for infrastructure and applications.
• Integrate monitoring tools with ITSM platforms for automated incident creation.
• Configure and maintain Solar Winds modules (NPM, SAM, NTA, etc.).
• Integrate Solar Winds with ITSM tools for automated ticketing.
• Apply patches and updates to Solar Winds platform.
• Fine-tune thresholds and alerting rules to reduce noise and false positives.
• Implement escalation policies and notification workflows.
• Monitor servers, network devices, storage, and applications for performance and availability.
• Perform trend analysis and capacity planning using monitoring data.
• Develop scripts (Power Shell, Python, Bash) for custom checks and automation.
• Maintain documentation for monitoring configurations and processes.
• Ensure adherence to security and compliance standards.
• Hands-on experience with Solar Winds, Opsview, and Zabbix administration.
• Strong understanding of SNMP, WMI, API integrations, and network protocols.
• Experience in alert optimization and performance tuning.
• Familiarity with Linux/Windows environments and virtualization platforms.
• Basic scripting knowledge for automation.
• Ability to work in a 24x7 support environment.
• Excellent communication and documentation skills.

Range: $90,000-$95,000 a year

BACHELOR OF COMPUTER SCIENCE