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Hybrid Customer Engineer, Commercial — AI‑Driven Tech & ROI

Job in Raleigh, Wake County, North Carolina, 27601, USA
Listing for: Pendo.io
Full Time position
Listed on 2026-05-08
Job specializations:
  • IT/Tech
    Technical Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Pendo.io, based in Raleigh, is seeking a Customer Engineer to enhance customer success through technical ownership across pre- and post-sales. You'll partner with Account Directors, lead technical discoveries, and monitor customer usage. Responsibilities include addressing technical challenges, documenting risks in Salesforce, and contributing to team knowledge. Ideal candidates have 3-5 years in a technical customer role, proficiency with web technologies, and an active interest in AI tools to optimize workflows.

The role supports a hybrid working model, with three in-office days required.
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