Communications Specialist - IT Initiatives - Raleigh​/Durham​/Chapel Hill

Communications Specialist - IT Initiatives

Location:

USA - Raleigh Durham Chapel Hill - Onsite Required

Sweet Rush has an exciting opportunity for a talented professional to join our Talent Solutions Team!

Who We Are

At Sweet Rush, we believe that when you put people at the center of business, magic happens. As a global leader in learning and development, we blend high-end storytelling, emerging tech like AI and VR, and deep psychological insights to help organizations-from iconic global brands to essential nonprofits-flourish. We are a remote-first, tight-knit community built on a foundation of radical empathy and creative excellence.

Our work isn't just about the awards we win with incredible partners such as Hilton, Google, Bridgestone, Adidas, SHRM, and numerous others; it's about balancing profit with a genuine desire to spread good in the world. If you are a caring innovator who believes work should be life-centered and impactful, then this is where you come in...
About the Opportunity

This role will support an IT Customer Success and Enablement group where driving internal customer success and technology enablement will minimize disruption, enhance productivity, and improve the employee experience. The IT Communications Specialist will partner with Instructional Designers/eLearning Developers to create content and communications that support the global IT learning enterprise.

Sweet Rush is seeking two Communications Specialists to support the eight key IT service areas:

• Learning & Enablement - Instructional design, enterprise knowledge sharing, learning facilitation and delivery, project management, and learning surveys/evaluation
• Organizational Change Management - Strategic advising, change impact assessment, stakeholder engagement, and standards for IT Audit compliance
• Communications & Campaigns - Technical writing and editing to create engaging content reaching over 28,000 end users via IT News, IT Viva Engage Community, Events & Notices, and Email campaigns
• End User Events - Planning and executing events to maximize attendance and engagement while driving adoption of IT initiatives
• Graphic & Experience Design - Visual identity concepts, digital signage, and campaign assets to support IT projects and initiatives
• IT Sites - Sites and pages developed for IT projects to provide enhanced user experiences and successful product adoption
• IT Continuous Improvement - Identifying key process improvement opportunities and enhancing customer value through community listening and measurement
• Business & Community Engagement - Partnering with the business exchange community and systems managers to bring awareness and drive adoption of IT offerings

Location:
United States - Onsite in the Raleigh-Durham-Chapel Hill metropolitan area
Contract Type: W2 Hourly Contract
Project Duration:
May 2026 to December 31, 2026, with a possible 1-year extension
Project Capacity: 32 hours per week

Start Date:

ASAP after the interview process and background check
Sweet Rush is a remote organization, and as such, all resources must be technically savvy, have access to a strong internet signal, be comfortable with virtual/instant messaging and conferencing tools, and generally be available during established working hours.
W2 Hourly
Negotiable

Your Impact and Responsibilities

Partner with Instructional Designers/eLearning Developers to create content supporting the global IT learning enterprise:

• Partner with IT Leads, team, and stakeholders to prepare communications plans for IT and technology product enhancements, new solutions, or other changes impacting the end user experience.
• Develop end-user communications, such as news articles, internal social community content, email campaigns, and user surveys, for enterprise-wide channels and targeted campaigns.
• Monitor engagement and respond to inquiries from the company-wide social communities, hosted meetings, and other forums.
• Partner with the IT learning team to prepare and edit content used in learning offerings, such as live events, learning labs, or eLearning courses, to ensure technical accuracy and end-user understanding.
• Prepare presentations, facilitate discussions, and/or support project leads with the delivery of presentations in IT-hosted meetings or other forums.
• Partner with the team to design and develop digital campaigns to be displayed globally across on-site locations.
• Contribute to IT Continuous Improvement through community listening and measurement

What You Bring - Required Skills

• Bachelor's Degree with a major in communications, business, social sciences or similar.
• 5+ years' experience in internal communications, ideally in IT, HR, Internal Communications, or Marketing.
• Proven experience in technical writing or communications within a corporate IT/technology environment
• Strong writing and editing skills - able to translate complex technical concepts for non-technical audiences
• Experience collaborating with instructional design or eLearning teams on content creation
• Familiarity with change management…