Learning Designer - IT Initiatives - Raleigh​/Durham​/Chapel Hill, NC

Instructional Designer/eLearning Developer -

Location:

USA - Raleigh/Durham/Chapel Hill area, onsite requirement

Contract Type: W2 Hourly Contract

Project Duration:
May 2026 to December 31, 2026, with a possible 1-year extension

Project Capacity: 32 or 40 hours per week

Start Date:

ASAP after the interview process and background check

• Organizational Change Management – Strategic advising, change impact assessment, stakeholder engagement, and standards for IT Audit compliance
• Communications & Campaigns – Technical writing and editing to create engaging content reaching over 28,000 end users via IT News, IT Viva Engage Community, Events & Notices, and Email campaigns
• End User Events – Planning and executing events to maximize attendance and engagement while driving adoption of IT initiatives
• IT Learning & Enablement – Instructional design, enterprise knowledge sharing, learning facilitation and delivery, project management, and learning surveys/evaluation
• Graphic & Experience Design – Visual identity concepts, digital signage, and campaign assets to support IT projects and initiatives
• IT Sites – Sites and pages developed for IT projects to provide enhanced user experiences and successful product adoption
• IT Continuous Improvement – Identifying key process improvement opportunities and enhancing customer value through community listening and measurement
• Business & Community Engagement – Partnering with the business exchange community and systems managers to bring awareness and drive adoption of IT offerings

• Learning experience design – Collaborate with team and stakeholders to plan, co-create, and/or design learning experiences fit for the audience and needs of the initiative or product offering, including live learning events, eLearning courses, and on-demand resources and announcements.
• Learning content development – Develop learning content for various technology solutions that are accessible and understandable to a non-technical audience. Support content development, including facilitator scripts and presentation materials for IT live learning events.
• E-Learning development – Build interactive eLearning solutions in Articulate Rise and Storyline 360 and deploy in Learning Management Systems.
• Learning facilitation and delivery – Facilitate live or in-person sessions with global audiences focused on technology products, services, and/or initiatives, leveraging interactive methods to maximize learner participation, engagement, and retention.
• Learning surveys and evaluation – Ensure all learning deliverables include a listening and measurement strategy and implement surveys and evaluation methods to support each one.

• Experience:
  
  Bachelor’s degree and 3+ years of instructional design experience
• Technical Proficiency:
  Expert-level skills in Articulate Rise and Storyline 360
• AI Savvy:
  Practical experience using AI to accelerate the content development process (Microsoft Copilot preferred)
• Facilitation:
  Proven ability to deliver engaging virtual instructor-led training (VILT) via Zoom
• Communication:
  Exceptional ability to translate complex or technical subjects into clear, engaging content for non-technical audiences
• Visual Design:
  Keen eye for layout, color, and brand alignment using tools like Adobe Creative Suite or Canva

• Specialized Knowledge:
  Prior experience creating courses for AI, Cybersecurity, or Microsoft Productivity Suite
• Agile Environments:
  Experience working within an agile development framework
• Project Management:
  Project management experience

Sweet Rush is an Equal Opportunity Employer. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, or belief; national, social, or ethnic origin; sex (including pregnancy);

age; physical, mental, or sensory disability; HIV status; sexual orientation, gender identity, and/or expression; marital, civil union, or domestic partnership status; past or present military service; family medical history or genetic information; family or parental status; or any other status protected by the laws or regulations in the locations where we operate. Sweet Rush will not tolerate discrimination or harassment based on any of these characteristics.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.