Zuora Billing Architect

Zuora Billing Architect page is loaded## Zuora Billing Architect remote type:
Onsite locations:
Raleigh, NCtime type:
Full time posted on:
Posted 3 Days Agojob requisition :
JR10520
** About the job:
** Veradigm seeks an experienced
** Zuora Billing Architect
** to join our team and take ownership of our quote-to-cash infrastructure. In this role, you will serve as the subject matter expert on our end-to-end billing ecosystem, spanning Salesforce CPQ, Zuora Billing, and our integrated Professional Services Project & Portfolio Management (PPPM) platform, Kantata.

You will work cross-functionally with Revenue Operations, Finance, Sales, and Professional Services teams to design, optimize, and maintain scalable billing solutions that support our growing business.
*
* Key Responsibilities:

*** Architect and maintain the end-to-end CPQ → Zuora Orders flow, ensuring clean, reliable data transformation from Salesforce CPQ Opportunities through to Zuora order creation and billing execution
* Design and govern Zuora product catalog structures including Rate Plans, Charges, and Amendments to support evolving business models (subscription, consumption, milestone-based)
* Own the integration architecture between Zuora and Kantata (PPPM), including billing milestone triggers, project go-live date synchronization, and revenue recognition alignment
* Lead technical discovery, solutioning, and documentation for new billing use cases and product launches
* Partner with Salesforce CPQ admins and developers to ensure quote configurations translate accurately into Zuora orders without data loss or mapping errors
* Define and enforce data integrity standards across the CPQ → Zuora → Finance pipeline
* Troubleshoot and resolve billing exceptions, order errors, and integration failures in a timely manner
* Design, build, and maintain complex Zuora Workflows to automate billing operations and reduce manual intervention, including examples such as:  + Auto-generating invoices upon order activation or subscription amendment  + Triggering payment runs and retries based on invoice status or due date thresholds  + Automating dunning sequences and failed payment notifications  + Orchestrating order-to-bill flows when milestones or go-live dates are updated from Kantata  + Syncing subscription state changes (e.g., cancellations, upgrades, renewals) back to Salesforce CPQ records  + Scheduling and executing batch billing runs aligned to contract terms or billing periods
* Drive system upgrades, sandbox testing, and release management for the Zuora platform
* Build and maintain technical documentation, data dictionaries, and integration runbooks
* Evaluate and recommend enhancements to the billing tech stack as business requirements evolve
*
* About You:

**
* ** 5+ years
** of hands-on experience with
** Zuora Billing**, including deep knowledge of the Zuora object model, Order Actions, Rate Plans, and the Zuora API
* ** Demonstrated expertise with Salesforce CPQ**, specifically architecting and maintaining the
** CPQ Opportunity → Zuora Orders
** integration (e.g., CPQ-X connector, Z-Billing, or custom middleware)
* Strong understanding of subscription and recurring revenue business models
* Experience designing and troubleshooting bidirectional integrations between Zuora and third-party platforms
* Proficiency with REST/SOAP APIs and integration middleware (e.g., Mule Soft, Boomi, or similar)
* Ability to translate complex business billing requirements into scalable technical designs
* Strong analytical and problem-solving skills with a high attention to detail
* Excellent communication skills — able to present technical concepts to non-technical stakeholders
*
* Preferred Qualifications:

*** Experience with Kantata (formerly Mavenlink/Kimble) or any comparable Professional Services Automation / PPPM platform, particularly around:
* Billing milestone configuration and triggers
* Project go-live date synchronization with downstream billing systems
* Revenue milestone-to-invoice workflows
* Familiarity with ASC 606 / IFRS 15 revenue recognition principles and how they intersect with billing system design
* Zuora certification (e.g., Zuora Billing Certified or Zuora…