Director - Strategic Accounts - I&A

Reports To:

Vice President

Department:
Insights & Advisory (I&A)

Location:

United States or Canada (Remote)

Evalueserve is a leading global company that develops innovative and sustainable solutions for a wide range of clients, including more than 30% of the Fortune 500 companies. With presence in more than 45 countries across five continents, we excel in leveraging state-of-the-art technology, domain-specific AI solutions, and deep subject matter expertise to elevate our clients' strategic decision-making and business impact. Our clients include Amazon, Deutsche Bank, Johnson & Johnson, McDonald's, Microsoft, Morgan Stanley, Nestlé, Novo Nordisk, and Procter & Gamble.

We have 5,000+ talented professionals operating across 45 countries, including India, China, Chile, Romania, the US, and Canada. Our global network also extends to emerging markets such as Colombia, the Middle East and the rest of Asia-Pacific.

Recognized by Great Place to Work in India, Chile, Romania, the US, and the UK, we offer a dynamic, growth-oriented, and open culture that prioritizes flexible work-life balance, diverse and inclusive teams, and equal opportunities for all.

Watch this video to understand what it means to Elevate Your Impact at Evalueserve!

Job Summary

The Director, Strategic Accounts will own and grow revenue for one or more of Evalueserve's flagship global technology accounts within the Insights & Advisory practice. This is a senior client-facing leadership role responsible for end-to-end account management, including revenue ownership, strategic account planning, executive client engagement, and oversight of complex, multi-workstream consulting programs.

The Director will serve as the primary client front-end, leading high-stakes conversations with senior client stakeholders, scoping and pitching new engagements, ensuring flawless delivery on existing commitments, and shaping long-term strategic partnerships.

This is a hybrid revenue-and-delivery leadership role suited for an experienced consulting professional who thrives at the intersection of business development, client relationship management, and intellectual leadership on complex strategic problems facing the global technology industry.

Key Responsibilities

Account Ownership & Revenue Growth

* Own revenue responsibility for one or more strategic technology accounts, including annual planning, forecasting, and delivery against revenue and margin targets

* Develop and execute multi-year strategic account plans that expand Evalueserve's footprint across business units, geographies, and service lines within each client organization

* Identify, qualify, and convert new business opportunities through proactive client engagement, account mining, and strategic thought partnership

* Lead the full proposal lifecycle including scoping, solutioning, pricing, commercial negotiation, and contracting, in close partnership with practice leadership

Client Relationship & Front-Ending

* Serve as the senior client front-end and trusted advisor to executive stakeholders, including VPs, SVPs, and C-suite leaders within global technology clients

* Lead client meetings, executive readouts, and strategy workshops, ensuring Evalueserve is positioned as a strategic partner rather than a vendor

* Anticipate client priorities and proactively bring forward perspectives, frameworks, and recommendations that shape the client's strategic agenda

* Manage escalations, navigate complex stakeholder dynamics, and resolve commercial or delivery issues with maturity and discretion

Engagement & Project Leadership

* Lead and provide oversight on complex, concurrent engagements spanning product marketing, competitive intelligence, pricing strategy, go-to-market planning, and emerging technology ecosystems (e.g., GenAI, cloud platforms, enterprise software)

* Set the analytical direction for engagements such as framing the problem, shaping hypotheses, structuring the approach, and ensuring the rigor and relevance of the final output

* Review and elevate executive deliverables, ensuring storytelling, insight quality, and strategic framing meet the standards expected by senior client audiences

Team Mentorship & Thought Leadership

* Lead, and coach a team of 10-15 consultants, senior consultants, and analysts, including such as capability building

* Build a high-performing, inclusive team culture that values analytical rigor, intellectual curiosity, client centricity, and continuous learning

* Partner with global delivery centers and cross-regional teams to ensure seamless collaboration, knowledge sharing, and consistent quality across engagements

* Partner with practice leadership on capability planning, hiring, capacity management, and strategic investments in the technology vertical

Required Qualifications

* Bachelor's degree in Business, Engineering, Economics, or a related discipline

* 12-15+ years of experience in strategy consulting, strategic research, market intelligence, or product/market strategy roles within top-tier…