UTS - Temporary Computer Technician - Inspection and Customer Support at UNC Chapel Hill

Role Overview

Computer Technician – Inspection & Customer Support (Temporary)

Location:

Chapel Hill, NC. 40 hours per week, onsite.

Work schedule:

Monday – Friday. Position number: 48SM68. Position type:
Temporary.

Job Description:

Inspect incoming computer equipment to determine whether units should be recycled or refurbished for resale. Assist customers with technical issues related to refurbished systems. Perform basic diagnostics and repairs on refurbishable units and maintain inventory records.

• Receive and inspect incoming computer hardware.
• Evaluate condition and functionality to determine recycling or refurbishment.
• Perform basic diagnostics and repairs on refurbishable units.
• Document inspection results and maintain inventory records.
• Provide technical support to customers regarding refurbished computers.
• Collaborate with sales and logistics teams to ensure smooth operations.
• Retrieve equipment from a heated work shed; comfortable working in cooler temperatures for short periods.

• High school diploma or equivalent.
• Minimum 1 year of experience in computer hardware support, troubleshooting, repair, IT support, or related field.
• Basic knowledge of computer hardware and troubleshooting.
• Strong attention to detail and organizational skills.
• Excellent communication and customer service abilities.
• Experience with computer repair or IT support is a plus.

• Health Insurance for Temporary Employees.
• LEAD courses to enhance your career.
• Free non‑revenue generating sporting events.
• Childcare discounts.
• Wellness & Recreation Membership.
• Wellness Programs.

NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability‑related accommodations in the application and interview process are welcome to contact 919‑513‑0574 to speak with a representative of the Office of Equal Opportunity.