Systems Manager

Posting Information

• Posting Number: PG194677EP
• Internal Recruitment:
  No
• Title:
  
  Systems Manager
• Anticipated Hiring Range: $115,000 - $135,000
• Work Schedule:
  
  M-F 8:00-5:00 Hybrid
• Job Location:
  
  Raleigh, NC
• Department:
  Information Technology & Engineering Computer Services

The Engineering IT (ENGRIT) team serves as the central IT organization for the College of Engineering at NC State University. The primary role of ENGRIT is to address the IT requirements of all College of Engineering undergraduate and graduate students that are not covered by the university's central Office of Information Technology (OIT). It also strives to deliver high-quality, supplemental IT services designed to enhance students' learning and extracurricular activities relevant to their fields of study.

ENGRIT extends support to the College of Engineering administrative staff and faculty, and to all departments that lack local IT personnel. Its ultimate objective is to ensure all IT operations within the college are effective and efficient, thereby enabling the teaching, research, and extension activities to be performed to their highest potential.

As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well‑being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone.

What we offer:

• Medical, Dental, and Vision
• Flexible Spending Account
• Retirement Programs
• Disability Plans
• Life Insurance
• Accident Plan
• Paid Time Off and Other Leave Programs
• 12 Holidays Each Year
• Tuition and Academic Assistance
• And so much more!

Attain Work‑life balance with our Childcare benefits, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community.

• Provide technical leadership and executive oversight for the ENGRIT Systems Team.
• Manage a team of administrators for highly complex Windows, Linux, and cloud computer systems.
• Accountable for project management and supervision, including the execution of planning and status meetings.
• Determine project priority and urgency.
• Delegate resources to ensure the timely completion of tasks.
• Provide responsive technical assistance to the ENGRIT Service Desk and Web Services Team.
• Support local departmental IT support groups for engagements involving ENGRIT‑supported systems.

• Establish the overarching technical vision and implementation for the college's IT infrastructure.
• Provide strategic direction and operational support for a varied portfolio of infrastructure (cloud-based, local data center, and on-premises resources).
• Coordinate the acquisition of hardware for coursework and research across all facets of computing.
• Deliver necessary infrastructure to enhance business processes within the college through AI technologies.
• Proactively plan for the complex impact of infrastructure work on varied user bases.

• Work closely with the Office of Information Technology's security and compliance office.
• Develop sandbox areas for experimentation with new technologies (like agentic AI) without impacting production systems.
• Maintain the integrity of production systems.
• Understand and implement disparate architectural models and varied regulatory requirements including Federal, State, and University mandates.

• Cater to an extensive constituency covering needs extending from the university level to individual faculty members.
• Represent the college on task forces related to systems, infrastructure, and AI technologies.
• Serve as the technical lead for college-wide interests in university-level infrastructure discussions.

• Enable faculty to obtain specific computing resources required for research. Consult on specialized infrastructure needs related to Artificial Intelligence (AI) and general engineering research. Address the disparate architectural needs of…