Lab Technician

Lab Technician – Associate I – Lab Support

UST is seeking a highly skilled, detail‑oriented Lab Technician to support data center and lab infrastructure operations. The role includes hardware installation, cabling, infrastructure maintenance, and operational support to ensure a reliable, secure, and efficient lab environment for testing and enterprise IT activities.

• Perform rack‑and‑stack installation of servers, network devices, storage systems, and related hardware.
• Execute structured cabling for power, Ethernet, fiber, and network connectivity following industry standards.
• Monitor and support power distribution, cooling systems, and environmental conditions within the lab environment.
• Troubleshoot hardware, connectivity, and infrastructure‑related issues and coordinate repairs or replacements.
• Conduct routine physical infrastructure inspections and preventive maintenance activities.
• Maintain accurate asset inventory, labeling, cable management, and documentation.
• Support hardware upgrades, device replacements, and decommissioning activities.
• Ensure compliance with security policies, operational procedures, and safety standards.

• Hands‑on experience with cabling and rack‑and‑stack activities for server and network hardware.
• Basic understanding of data center or lab infrastructure operations.
• Knowledge of power distribution, cooling concepts, and cable‑management best practices.
• Ability to troubleshoot hardware and physical connectivity issues.
• Familiarity with infrastructure maintenance, asset tracking, and operational procedures.
• Understanding of workplace safety, physical security, and compliance standards.
• Strong organizational, communication, and problem‑solving skills.
• Ability to work in physically demanding environments including lifting and moving equipment.

• Experience working in data center, NOC, or enterprise lab environments.
• Familiarity with networking equipment, servers, and storage systems from major vendors.
• Basic knowledge of Linux, Windows, or hardware diagnostic tools.
• Exposure to IT asset management and ticketing systems.

• Associate degree, technical certification, or equivalent experience in Information Technology, Electronics, Networking, or related field.
• 2+ years of experience in lab support, hardware operations, or data center infrastructure environments.
• Relevant certifications such as CompTIA A+, Network+, or data center operations certifications are preferred.

North Carolina

$40,000 – $60,000 per year

• Full‑time, regular employees accrue a minimum of 10 days of paid vacation per year, 6 days of paid sick leave each year, 10 paid holidays, and eligibility for paid bereavement leave and jury duty.
• Eligibility to participate in the company's 401(k) Retirement Plan with employer matching.
• Medical, dental, and vision insurance for employees and qualifying dependents residing in the U.S.
• Company‑paid employee‑only benefits: basic life insurance, accidental death and disability insurance, short‑ and long‑term disability benefits.
• Optional additional voluntary short‑term disability benefits and participation in a Health Savings Account (HSA) and Flexible Spending Account (FSA).
• Benefits offerings vary for employees residing in Puerto Rico.
• Part‑time and part‑time temporary employees receive 6 days of paid sick leave each year and eligibility for the 401(k) plan with employer matching.

UST is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable characteristics protected by law. UST will consider qualified applicants with arrest or conviction records in accordance with state and local laws and “fair chance” ordinances.

UST reserves the right to periodically redefine roles and responsibilities based on the requirements of the organization and/or performance.