Systems Engineer II

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Full Time Raleigh, NC, US

7 days ago Requisition

We are a medical specialty certifying board serving anesthesiologists. Since 1938, we have been administering certification exams and today we take an innovative approach to certification and continuous learning. We foster practice standards that instill confidence and trust that board‑certified anesthesiologists have the knowledge and skills to provide high‑quality patient care. We are dedicated to elevating expertise in an evolving profession.

Our mission is to advance the highest standards of the practice of anesthesiology. We work together with physician anesthesiologists to ensure they provide the best care possible for every patient, every day.

The Systems Engineer II provides technical support for computer, network, and security infrastructure used internally and externally, recognizing and resolving endpoint, network, wireless, firewall, and related infrastructure problems as they occur. Provides technical support for internal and (if needed) external customers. Builds, supports, and documents secure and reliable infrastructure environments for the ABA’s information systems, with an emphasis on network availability, connectivity, and security controls.

Monitors key systems and responds to issues and alerts.

Supports key infrastructure and security projects as a member of the infrastructure team. Provides project leadership. Provides mentorship to system engineers.

• Baccalaureate degree or comparable work experience is required.

• Independent self‑starter with strong interpersonal, communication, and customer service skills.
• Ability to think logically and analytically in a problem‑solving environment.
• Ability to work concurrently on multiple tasks and projects.
• Ability to work collaboratively as part of a team.
• Strict attention to detail.
• Ability to learn new technologies quickly. Demonstrated willingness to keep technical skills and knowledge up to date.
• Strong familiarity with a range of computer, networking, wireless, security, and infrastructure technologies.
• Ability to install, configure, maintain, and troubleshoot network switches, firewalls, wireless access points, endpoints, and related infrastructure hardware and software.
• Working knowledge of network infrastructure requirements and standards, including switching, routing, VLANs, TCP/IP, DNS, DHCP, VPN, and network segmentation.
• Working knowledge of Cisco switching technologies and common network troubleshooting practices.
• Working knowledge of firewall technologies, preferably Palo Alto and Fortinet, including rule management, VPN, logging, and policy review.
• Working knowledge of Aruba wireless access points and enterprise wireless support concepts.
• Working knowledge of virtualization, storage, and server technologies sufficient to support infrastructure operations.
• Working knowledge of information security systems, applications, procedures, and best practices, including access controls, vulnerability remediation, monitoring, and incident response support.
• Ability to create high‑quality network, security, and systems documentation and keep it up to date.

• A minimum of 8 years’ experience supporting enterprise infrastructure, including network, endpoint, server, and security systems.
• Good understanding of Cisco switching, including switch configuration, VLANs, trunks, port security, and network troubleshooting.
• Experience supporting firewall platforms, preferably Palo Alto and Fortinet, including firewall policy changes, VPN connectivity, log review, and troubleshooting.
• Experience supporting enterprise wireless networks and Aruba access points.
• Experience with network monitoring, performance analysis, capacity planning, and documentation.
• Experience supporting Microsoft Windows Server and Active Directory in an infrastructure support capacity.
• Good understanding of software development and business system support needs as they relate to secure, reliable…