Incident Response Lead — ITIL & ITSM Specialist
Job in
Raleigh, Wake County, North Carolina, 27601, USA
Listed on 2026-06-19
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-06-19
Job specializations:
-
IT/Tech
IT Consultant, IT Project Manager, Systems Administrator, IT Support
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company, is seeking an Incident Manager in Raleigh, NC. The role oversees the IT incident lifecycle ensuring minimal service disruption through effective coordination of technical teams and stakeholders.
Qualified candidates will have a Bachelor’s degree and 1–3 years in IT operations or incident management, preferably with Service Now experience. This role requires strong problem-solving skills and the ability to manage incidents under pressure.
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