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Client - Technical Specialist- Expert

Job in Raleigh, Wake County, North Carolina, 27610, USA
Listing for: InstantServe LLC
Full Time position
Listed on 2026-06-20
Job specializations:
  • IT/Tech
    Technical Support, IT Consultant, IT Project Manager, Systems Analyst
Job Description & How to Apply Below
NCDIT-Transportation (NCDIT-T) is seeking a Technical Specialist - Expert to support the delivery of the NCMAX modernization effort and support the needs of our customers in NC DMV.
  • The candidate will need to come on-site on the first day to collect equipment.
  • All candidates must be local to the Triangle region of North Carolina.
  • This position may require on-site attendance when business needs warrant in-person participation, such as scheduled meetings or other task-specific activities.
The Technical Specialist will support the delivery of the NCMAX solution by driving technical execution, removing delivery obstacles, managing risks, and ensuring the solution is technically ready for implementation. This role requires deep knowledge of existing DMV systems and the ability to collaborate across technical teams, vendors, and program leadership. This position will directly support the NCMAX Technical Lead

Key Responsibilities

Technical Delivery & Readiness
  • Facilitate day-to-day technical execution across all modernization work streams, including data conversion, Azure environment buildout, integrations, technical design, testing, and customer-facing components.
  • Identify technical risks, issues, and dependencies; develop mitigation plans and ensure timely resolution.
  • Ensure integrations, interfaces, and cloud environments are fully prepared for deployment.
Vendor & Stakeholder Coordination
  • Partner with the Modernization Vendor's Technical Manager to validate readiness of all solution components.
  • Represent the State technical team in vendor technical meetings and confirm alignment with DIT/DOT technical standards.
  • Work closely with internal teams, field operations, and external partners to ensure technical alignment and timely issue resolution.
Governance & Documentation
  • Participate in program meetings to communicate technical decisions, risks, and status.
  • Ensure creation, approval, and storage of required technical documentation (designs, test plans, conversion plans, runbooks).
  • Support knowledge-transfer activities to ensure State teams can sustain the solution post-implementation.
Required/Desired Skills

Skill Required /Desired Amountof Experience

Experience with facilitating day-to-day technical execution across all modernization workstreamsRequired8

Years Experience planning and coordinating technical delivery in complex, multi team environments.

Required8

Years Experience facilitating large stakeholder working sessions, communicating clearly with technical and non-technical stakeholders. Required7

Years Experience producing dashboards and metrics for leadership.

Required5

Years Experience identifying technical risks, issues, and dependencies; develop mitigation plans and ensure timely resolution. Required8

Years Experience across cloud environments, application development, and enterprise IT operations.

Required7

Years

Experience with SharePoint, relational data models, ETL/data conversion processes, and large-scale system deployments affecting 10,000+ users. Required7

Years

Experience with State technical policies, including cloud, security, and data protection standardsRequired7

Years

Experience with reviewing and sign off on technical artifacts such as design specifications, test plans, and requirements.

Required8

Years

Experience with Agile delivery models. Required6

Years

Experience with vendor management for a large-scale, high visibility project. Required5

Years

Experience with partnering with the Modernization Vendor's Technical Manager to validate readiness of all solution components. Required6

Years Experience working closely with internal teams, field operations, and external partners to ensure technical alignment and timely issue resolution.

Required7

Years

Experience with ensuring integrations, interfaces, and cloud environments are fully prepared for deployment. Required7

Years

Experience with creation, approval, and storage of required technical documentation (designs, test plans, conversion plans, runbooks). Required8

Years

Experience with participating in program meeting to communicate technical decisions, risks, and status. Required8

Years
Questions

No.Question Question1

This position may require on-site attendance when business needs warrant in-person participation, such as scheduled meetings or other task-specific activities. Do you agree to this requirement?

Question2

All candidates must be currently local to the Triangle region of North Carolina. Do you agree to this requirement?

Question3

Payment for all approved hours will be paid at the straight hourly rate regardless of the total hours worked by the engaged resource. It is the responsibility of the Vendor to adhere to any applicable compensation laws including payment for overtime hours. Do you agree to this requirement?

Question4

Your candidate must have a strong technical background across cloud environments, application development, and enterprise IT operations.

Question5

Your candidate must have experience planning and coordinating technical delivery in complex, multi team…
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