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Network Operations Center; NOC Engineer - Raleigh, NC/onsite
Job in
Raleigh, Wake County, North Carolina, 27601, USA
Listed on 2026-06-20
Listing for:
Software Technology, Inc.
Full Time
position Listed on 2026-06-20
Job specializations:
-
IT/Tech
Network Engineer, IT Support, Network Security, Cybersecurity
Job Description & How to Apply Below
Network Operations Center (NOC) Engineer – Raleigh, NC (onsite) – 4+ Months
Typical
Experience:
12-36 months. Candidate will be working onsite for the duration of the engagement.
The E911 NMAC Network Operations Center (NOC) Engineers will monitor the AT&T Esinet (Emergency Services Internet Network). They will troubleshoot network issues and find resolutions from a central location. They will provide incident response on the system, communicate with site technicians and customers alike, and track problems through to resolution. They will operate in a 24/7 operation and maintain current SLAs.
SkillsRequired
- Bachelor’s degree or 3 to 5 years in Information Technology or Computer Science
- Excellent understanding of technologies, operating systems, networking, anti‑virus, backups, system firewalls, and switches
- Knowledge of at least one of the following vendor products:
Juniper, VMWare, Microsoft, Cisco - Self‑motivated, enthusiastic, and able to handle multiple support cases
- Strong writing skills to maintain organized documentation
- Customer‑oriented, and capable of providing high levels of client satisfaction
- Collaborate and work well with others
- Experience with VOIP technologies is a plus
- Experience in a NOC environment is preferred
- Strong skills in working with clients and communication
- Knowledge of network cabling, network classification and network topology
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