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IDR Gateway Support Specialist
Job in
Raleigh, Wake County, North Carolina, 27601, USA
Listed on 2026-06-21
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-06-21
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support -
Customer Service/HelpDesk
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company, is seeking a Technical Support Analyst in Raleigh, North Carolina. This role provides intermediate-level customer support for the IDR Gateway, ensuring a high-quality customer experience across phone, email, and chat channels.
Candidates should have a high school diploma and at least 3 years of experience in customer service. Strong problem-solving, communication, and organizational skills are essential. The position offers $22.28/hr compensation, reflecting ASM's commitment to employee benefits.
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