Practice Lead, Modern Digital Workplace

We are seeking a strategic and hands-on Director to lead our Modern Digital Workplace practice. This role is ideal for a leader who blends digital workplace strategy, collaboration tooling expertise, AI-enabled productivity optimization, and change-management depth. You will shape and deliver workforce readiness, hybrid work strategies, collaboration modernization, technology enablement, and employee experience consulting engagements. This leader will build and manage a high‑impact practice focused on how enterprises transform productivity through M365, Google Workspace, VDI, and AVD platforms, and next‑generation AI capabilities.

You will directly manage a team of consultants and analysts, set clear expectations and performance standards, and spend up to 50% of your time on‑site with clients, at Rapid Scale or Cox locations, and at key industry events.

• Define and evolve the Modern Digital Workplace service portfolio with AI driven productivity, automation, and employee experience services
• Build methodologies and accelerators that incorporate AI for digital workplace assessments, collaboration analytics, readiness scoring, and experience modeling
• Recruit, lead, and mentor a high performing team of consultants with AI fluency as a core competency
• Set goals, coach direct reports, and manage performance across AI enabled and traditional work streams
• Allocate team capacity to meet revenue and margin objectives

• Lead workplace strategy assessments that leverage AI insights to understand workforce behavior, collaboration patterns, and productivity blockers
• Guide clients on platform modernization across M365, Google Workspace, VDI, and AVD with emphasis on AI native capabilities such as Copilot, Duet AI, and productivity automation
• Deliver executive level insights on digital adoption, workforce readiness, and AI based workplace efficiency improvements
• Develop transformation roadmaps that integrate AI for automation, workflow orchestration, and user experience improvements
• Lead teams in implementing recommendations, focusing on measurable improvements in productivity, experience, and operational efficiency
• Travel regularly to client sites for workshops, presentations, and delivery oversight

• Partner with Sales, Product, and Engineering to create AI aligned digital workplace offerings
• Support pursuits, solutioning, and executive presentations as the Digital Workplace and AI Experience subject matter expert
• Stay ahead of digital workplace trends, AI roadmap releases, user experience analytics, and enterprise collaboration patterns and translate insights into offerings and client guidance

• Bachelor's degree in related discipline and 10 years' experience. The right candidate could also have a different combination, such as a master's degree and 8 years' experience, a Ph.D. and 5 years' experience, or 14 years' experience
• Minimum 5 years leading teams in a management role with accountability for coaching and performance management
• Deep expertise in digital workplace strategy, M365 or Google Workspace, VDI or AVD, hybrid work frameworks, and AI enabled productivity tools
• Experience deploying or advising on platforms such as Microsoft Copilot, Google Duet AI, AI powered VDI, or workplace automation tools
• Experience with Active Directory migrations as well as tenant consolidation and divestiture and associated tooling
• Experience operating within global delivery models including onshore, offshore, and nearshore teams, and experience managing distributed delivery across regions such as India, LATAM, EMEA, or APAC
• Experience integrating global delivery partners and remote talent into digital workplace transformation programs, user experience initiatives, and platform adoption work streams
• Ability and willingness to travel up to 50%
• Relevant certifications preferred (M365, Google Workspace, VDI, Prosci, AI productivity tools, or equivalent)

USD  -

Compensation includes a base salary in the range of $ - $. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the…