AI Cloud Engineer

At Enact, we understand that there’s no place like home. That’s why we bring our deep expertise, insightful offerings, and extra‑mile service to work every day to help lenders put more people in homes and keep them there.

In this role, you will design, build, and operate AI solutions on AWS. You’ll play a key role in operationalizing AI at scale, working across the organization with data scientists, data engineers, and product teams to deliver high‑impact GenAI solutions. The ideal candidate has a proven track record of building and operating scalable and secure cloud infrastructure on AWS, automating infrastructure using Infrastructure as Code (IaC) and implementing robust CI/CD pipelines, and thriving in cross‑functional environments.

Enact Headquarters, Raleigh, NC – Hybrid Schedule

• GenAI Platform Enablement:
  Support the development, implementation, scalability and operations of enterprise‑grade GenAI platforms.
• Engineering:
  Engineer robust, secure, governed, and reusable GenAI capabilities and patterns across the business by leveraging best‑practices in architecture, automation, and Dev Ops.
• Collaboration:
  
  Contribute to the development and engineering of internal tools, APIs, and infrastructure to streamline adoption of GenAI services across the organization.
• Observability & Quality:
  Implement end‑to‑end monitoring, alerting SLA/SLOs, metrics, and cost.
• Governance & Risk:
  Enforce model/version lineage, reproducibility, approvals, rollback plans, auditability, and cost controls aligned to enterprise policies.
• Partner & Mentor:
  Collaborate with on‑shore/off‑shore teams; work with key stakeholders on packaging, testing, and performance; contribute to standards and reviews.
• Hands‑on Delivery:
  Prototype new patterns and solutions; troubleshoot production issues across data, model, and infrastructure layers.

• Bachelor’s degree in computer science, information technology, cloud engineering, or similar field.
• 5+ years experience in AWS Foundations: ECR/ECS, Lambda, API Gateway, S3, Glue/Athena/EMR, RDS/Aurora (PostgreSQL/MySQL), DynamoDB, Cloud Watch, IAM, VPC, WAF, Bedrock.
• 5+ years experience with CI/CD:
  Code Build/Code Pipeline or Git Hub Actions/Git Lab; blue/green, canary, and shadow deployments for models and services.
• 3+ years experience with IaC & Platforms:
  Terraform (preferred), parameterized modules, environment promotion, tagging, and cost governance.
• 3+ years experience in Python, JSON, bash; strong containerization with Docker.
• Proven ability to perform unit/integration tests for accuracy, KPIs, usage metrics, adoption.
• Demonstrated operational mindset with experience in incident response for model services, SLOs, dashboards, runbooks; strong debugging across data, model, and infra layers.
• Clear communication, collaborative mindset, and a bias to automate & document.
• Experience with resilient application design and secure coding practices.
• Experience using test‑driven (TDD) or behavior‑driven (BDD) development.

• Experience with enterprise‑grade GenAI platforms such as AWS Bedrock (Anthropic Claude), MS Azure AI Services (OpenAI/ChatGPT).
• Experience adhering to and implementing data security and governance best practices in a highly regulated environment (encryption, RBAC, auditing, regulatory standards – HIPAA, SOC2, etc.).

Enact Holdings, Inc. (Nasdaq: ACT), operating primarily through its wholly owned subsidiaries, is a leading publicly traded U.S. private mortgage insurance provider, offering borrower‑centric products that enable lenders and other partners across the U.S. to help people responsibly achieve and maintain the dream of home ownership.

By empowering customers and their borrowers, Enact seeks to positively impact the lives of those in the communities it serves in a sustainable way. Headquartered in Raleigh, North Carolina, we play an active role in supporting a prosperous Triangle community and support our colleagues’ philanthropic efforts nationwide. Enact values all perspectives, characteristics and experiences and strives to create an inclusive culture where employees can bring…