Problem Manager: ITIL Root-Cause Expert IT Infra
Job in
Raleigh, Wake County, North Carolina, 27601, USA
Listed on 2026-06-23
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-06-23
Job specializations:
-
IT/Tech
IT Project Manager, Systems Administrator, IT Consultant, IT Support
Job Description & How to Apply Below
A technology consulting firm is seeking a Problem Manager to oversee the lifecycle of IT problems, ensuring root causes are identified and permanent fixes are implemented. The role requires a Bachelor's degree and over 4 years of experience in problem management, along with strong ITIL knowledge. The ideal candidate will manage multiple issues, develop process improvements, and collaborate closely with incident management teams to enhance system stability and performance.
A competitive salary range of $94,100 - $132,500 is offered, reflecting the importance of this role.
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