Certinia Salesforce Developer and Administrator Research Tri

Certinia Salesforce Developer and Administrator – Worldwide Clinical Trials, USA (Research Triangle Park, NC)

The Certinia Salesforce Developer and Administrator (CSDA) will lead the ongoing development of the Certinia PSA platform. The CSDA manages day-to-day administration of Certinia PSA and its interactions with the overall Salesforce platform and other financial systems. The successful candidate will have a record of success in improving processes and adoption using  The CSDA will collaborate with the Salesforce Administrator when Certinia functionality intersects with the CRM.

• Design and implement workflows, customizations, and automation.
• Maintain system, security and integrity including the design, creation, and maintenance of user setup, roles, profiles, and permissions.
• Evaluate new releases of Certinia and Salesforce to determine impact and opportunities.

• Collaborate with and guide outside consultants to design, develop, and support Apex code, triggers, and flows.
• Develop Apex code and triggers to support new Certinia features.
• Maintain the Certinia code base.

• Provide technical support and troubleshooting for Certinia PSA, including administration and maintenance.
• Collaborate with stakeholders to set platform priorities and steward enhancement requests through the development lifecycle.

• Create reports, dashboards, and flows to continuously monitor data quality and integrity.
• Communicate the status of upcoming changes, enhancements, and defect status to management and stakeholders.
• Develop and outline change management analyses and preparation of new version releases of Salesforce and Certinia.
• Continuously monitor trends in both the Certinia and Salesforce ecosystems.

• Ability to communicate effectively with a variety of stakeholders.
• Ability to manage multiple deliverables.
• Salesforce Administrator Certification preferred.
• Platform App Builder Certification preferred.
• Previous Certinia PSA experience preferred.
• Previous experience in life sciences preferred.
• Previous Conga experience preferred.

• Bachelor’s Degree in an IT or Financial discipline.
• Minimum of 5 years of experience working as a Salesforce developer and/or Certinia Administrator.
• Proficiency in programming and/or code writing with Apex.
• Firm understanding of accounting concepts.
• Experience in Life Sciences, Biotechnology, Pharmaceuticals or Contract Research Organizations preferred.
• Excellent analytical skills.

Worldwide is an equal opportunity employer that is committed to enabling professionals from all backgrounds and experiences to succeed and, to that end, we prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and creativity. We know that when our employees feel appreciated and included, they can be more creative,innovative,and successful. We’reon a mission to hire thevery bestand are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity.

We provide equal employment opportunities to all employees and applicants regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, military status, or other class protected by applicable law