Systems Manager

Wolfpack Perks and Benefits

As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone.

What We Offer

• Medical, Dental, and Vision
• Flexible Spending Account
• Retirement Programs
• Disability Plans
• Life Insurance
• Accident Plan
• Paid Time Off and Other Leave Programs
• 12 Holidays Each Year
• Tuition and Academic Assistance
• And so much more!

Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community.

The Systems Manager is charged with technical leadership and executive oversight for the ENGRIT Systems Team, administrators of highly complex Windows, Linux, and cloud computer systems. This team is tasked with providing strategic direction and operational support for a varied portfolio of infrastructure including cloud-based, local data center, and on-premises resources. These resources cater to an extensive constituency covering needs extending from the university level to individual faculty members.

It is especially important that this position works closely with the Office of Information Technology’s security and compliance office to develop sandbox areas so that faculty, students and staff can experiment with new and emerging technologies (like agentic AI) without impacting the integrity of production systems.

• Provide technical leadership and executive oversight for the ENGRIT Systems Team.
• Manage a team of administrators for highly complex Windows, Linux, and cloud computer systems.
• Accountable for project management and supervision, including the execution of planning and status meetings.
• Determine project priority and urgency.
• Delegate resources to ensure the timely completion of tasks.
• Provide responsive technical assistance to the ENGRIT Service Desk and Web Services Team.
• Support local departmental IT support groups for engagements involving ENGRIT-supported systems.

• Establish the overarching technical vision and implementation for the college’s IT infrastructure.
• Provide strategic direction and operational support for a varied portfolio of infrastructure (cloud-based, local data center, and on-premises resources).
• Coordinate the acquisition of hardware for coursework and research across all facets of computing.
• Deliver necessary infrastructure to enhance business processes within the college through AI technologies.
• Proactively plan for the complex impact of infrastructure work on varied user bases.

• Work closely with the Office of Information Technology’s security and compliance office.
• Develop sandbox areas for experimentation with new technologies (like agentic AI) without impacting production systems.
• Maintain the integrity of production systems.
• Understand and implement disparate architectural models and varied regulatory requirements including Federal, State, and University mandates.

• Cater to an extensive constituency covering needs extending from the university level to individual faculty members.
• Represent the college on task forces related to systems, infrastructure, and AI technologies.
• Serve as the technical lead for college-wide interests in university-level infrastructure discussions.

• Enable faculty to obtain specific computing resources required for research.
• Consult on specialized infrastructure needs related to Artificial Intelligence (AI) and general engineering research.
• Address the disparate architectural needs of individual faculty members and researchers.

• Other duties as assigned.

• Bachelor’s degree in computer science or IT related field from an appropriately accredited institution and six years of progressive experience in the related area including at least two…