FinTech Innovation & Partnerships Manager

Fin Tech Innovation & Partnerships Manager

Department: Finance

Employment Type: Full Time

Location: US-North Carolina-Raleigh

The Business Innovation & Strategic Partnerships Manager – Financial Services serves as an External Growth Engine, leading the identification, evaluation, and scaling of fintech partnerships to drive innovation, revenue growth, and differentiated financial solutions across the U.S. market. This role is accountable for expanding the organization’s capabilities through external partners while ensuring solutions are scalable, compliant, and commercially viable.

Sitting at the intersection of fintech, commercial strategy, regulatory execution, and customer experience, this role focuses on enabling orthodontists, general dentists, and DSOs to improve affordability, increase treatment conversion, and support long‑term growth through best‑in‑class financing and payment options.

The role owns the end‑to‑end lifecycle of third‑party financial services programs—from partner identification and commercial structuring to pilot execution, go‑to‑market launch, analytics, and ongoing performance management—acting as a catalyst for growth beyond internal build efforts.

• Identify, evaluate, and onboard fintech partners across payments, lending, BNPL, AI‑driven credit decisioning, billing, and digital wallets.
• Build and manage a prioritized partner pipeline aligned to strategic growth, customer needs, and product roadmap priorities.
• Own partner due diligence, strategic fit assessment, and onboarding readiness in collaboration with Legal, Compliance, and Finance.

• Structure partnership commercial models, including revenue share, referral, embedded finance, and white‑label arrangements.
• Design, launch, and scale pilots and proofs of concept with clear performance metrics and decision gates.
• Establish and manage strategic alliances to accelerate time‑to‑market and expand financial services capabilities.

• Serve as primary owner for assigned fintech partners, driving performance management, governance, roadmap alignment, and value realization.
• Track partner and program performance using defined KPIs and advanced analytics; translate insights into iterative improvements and growth opportunities.
• Continuously manage the external innovation pipeline, sourcing and testing new partner‑led solutions.

• Identify, validate, and commercialize patient financing and payment solutions that enhance affordability, conversion, and practice economics.
• Co‑develop differentiated financial products with partners to meet the needs of individual practices and enterprise DSOs.

• Partner closely with DSOs and large group practices to understand operational, financial, and compliance needs.
• Tailor financing programs, workflows, and solution positioning to drive enterprise‑level adoption and scalability.

• Collaborate with Sales, Marketing, and Business Development to develop value propositions, GTM strategies, campaigns, and field enablement tools.
• Support sales teams with training, messaging, and objection handling related to financial solutions and partnerships.

• Coordinate closely with Legal and Compliance teams on contracts, regulatory readiness, third‑party risk, and audit requirements.
• Work cross‑functionally with Finance, Sales Operations, Analytics, and Operations to ensure compliant, scalable execution.

• Deliver clear, executive‑ready updates on partner performance, risks, pipeline, and strategic recommendations.
• Spend approximately 15–30% of time in customer‑facing environments to maintain strong market and practitioner insights.

• A high‑impact fintech partner portfolio aligned to growth and innovation priorities.
• Co‑developed financial products that accelerate affordability, conversion, and revenue growth.
• Scalable partnership playbooks, including onboarding frameworks,…