Business Analyst

Job Summary

The Mid Level Business Analyst will lead comprehensive business process analysis and requirements development to support the procurement and implementation of an enterprise Electronic Document Management System (eDMS). Working within an agile framework, the analyst will collaborate with stakeholders, document business and technical requirements, and facilitate project activities using tools such as Jira, Confluence, and Orbus Infinity to improve document management processes across the division.

• Collaborate with business stakeholders, project leadership, vendors, and technical teams to elicit, analyze, validate, and document business, functional, and non-functional requirements.
• Facilitate stakeholder interviews, workshops, backlog refinement, sprint planning, and other Agile ceremonies.
• Develop and manage epics, features, user stories, acceptance criteria, and product backlog items using Jira and Confluence.
• Analyze and document current-state and future-state business processes, workflows, document life cycles, and system interactions.
• Create and maintain project artifacts such as requirements documents, use cases, process maps, workflow diagrams, and gap analyses.
• Develop visual documentation using Microsoft Visio and Orbus Infinity, including process flow and data flow diagrams.
• Define document classification, retention, security, access control, and compliance requirements with stakeholders.
• Support procurement activities by preparing requirements documentation, evaluation criteria, and vendor questions.
• Collaborate with vendors and technical teams to evaluate solutions and ensure alignment with business requirements.
• Support requirements traceability, change management, and impact analysis throughout the project lifecycle.
• Develop and support testing activities including test strategies, test cases, SIT, UAT, and defect resolution.
• Maintain project documentation, meeting notes, decision logs, status reports, and knowledge articles.
• Assist with implementation planning, training, deployment, and go-live activities.
• Monitor project deliverables, dependencies, risks, issues, and approvals according to the project plan.
• Participate in project governance including team meetings, PMO reviews, vendor and stakeholder meetings, and executive briefings.

• Minimum 3 years of experience in business systems analysis, requirements elicitation, and business process improvement.
• Proven experience documenting business, functional, and non-functional requirements.
• Experience with current-state and future-state process documentation including workflows and business rules.
• Proficiency in developing and managing user stories, epics, acceptance criteria, and product backlogs using Jira and Confluence.
• Experience facilitating Agile ceremonies such as interviews, workshops, backlog refinement, and sprint planning.
• Knowledge of Software Development Lifecycle (SDLC), change management, and system implementation methodologies.
• Experience supporting System Integration Testing (SIT), User Acceptance Testing (UAT), test planning, and defect management.
• Skill in creating business analysis artifacts including context diagrams, functional decomposition, and workflow diagrams.
• Proficiency with Microsoft Visio for developing process flow, data flow, entity relationship, and system context diagrams.
• Advanced proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams, Visio).
• Experience using project management and collaboration tools such as Jira, Confluence, SharePoint, Octane, or ALM.
• Strong analytical, critical thinking, problem-solving, and attention-to-detail skills.
• Excellent written, verbal, facilitation, presentation, and stakeholder communication skills.

• Experience developing procurement-related documentation including business requirements, statements of work, evaluation criteria, and vendor questions.
• Experience using Orbus Infinity, Orbus iServer
  365, or similar enterprise architecture/business process management tools.
• Experience supporting Electronic Document Management Systems, Enterprise Content Management, Records Management, or Digital Transformation projects.
• Knowledge of document retention, records management, information governance, document security, and access control principles.

• Onsite work is required 2-3 days per week.
• Compliance with applicable compensation laws including payment for overtime hours is mandatory.

• Standard work schedule with partial onsite presence as required.
• Engagement duration from July 13, 2026, to July 12, 2027.