Client Strategy & Delivery Leader | Retail & Commerce Media

We Are:

Accenture Song is the world's largest tech-powered creative group. We reinvent companies by connecting what customers value with what is valuable to the business. Rooted in strategy, powered by tech, enhanced with AI, and elevated by creativity, our Design & Digital Products, Marketing, Commerce, and Service practices deliver superb craftmanship it us at:  

All About You  

You are a   commercially-driven   Retail Media leader who   operates   equally well in a growth conversation and a delivery governance meeting. You bring deep fluency in the Retail Media landscape from the sell-side and retailer perspective. You understand how RMNs are built, monetized, and scaled - and you can translate that   expertise   into compelling points of view that open doors with prospective   retailer ,   commerce   and brand clients.

You are a confident storyteller, a credible advisor, and a trusted operator who clients want in the room for both the pitch and the delivery.

You thrive in complex, multi-stakeholder environments where ambiguity is the   norm   and momentum must be created, not inherited. You connect internal capability to external opportunity with precision by knowing when to bring in product, engineering, data, or operations to shape a solution that wins and delivers. You take accountability for outcomes on both sides of the signature line.

The Job  

As a    Client Strategy & Delivery Leader  ,    Retail & Commerce Media  , you will   help   drive the origination and /or   delivery of Retail & Commerce Media engagements .
You will work with a variety of clients, with work spanning   from pipeline development and solution shaping ,   through engagement governance ,   delivery   and client relationship health.

Th is   role is   best   suited   for a leader who is energized by growth, trusted by clients, and disciplined enough to hold delivery quality to the same standard as commercial ambition.

Responsibilities:

+ Help o riginate and develop new Retail & Commerce Media business opportunities   and GTM strategies   with retailer s, commerce   companies   and brands

+ Support   and   maintain   a qualified pipeline of RMN engagements across strategy, platform, data, and operations service lines

+ Lead solution shaping and proposal development for new client   opportunities  by   synthesizing client needs with Accenture's retail media capabilities

+ Play a leadership role in shaping   RFP responses, executive presentations, and orals in partnership with practice leadership and capability leads

+ Own the transition from business development into delivery, ensuring continuity of relationship, scope clarity, and operational readiness

+ Serve as the senior relationship owner across   important   client engagements

+ Help   oversee delivery   governance across cross functional retail & commerce teams

+ Manage engagement health across scope, resourcing, timeline, and commercial performance by escalating and resolving risk at pace

+ Contribute to the development of reusable RMN solution frameworks, client accelerators, and go-to-market assets   

Must Have

+ 10 +   years of experience in retail media, digital media, ad tech, or commerce , including 4+ years   in a client-facing business development or account leadership role

+ 5+   years e xperience   leading or overseeing complex, multi-workstream client engagements from kickoff through steady-state delivery

+ 4+ years in a consultative role   selling skills , building   trust   and presenting to   C-suite and VP-level client stakeholders   

Nice to Have

+ Deep knowledge of the Retail Media Network landscape including platform architecture, ad products, measurement, and monetization models from the sell-side or retailer perspective

+ Prior experience at a major retailer, retail media network, or RMN technology provider

+ Experience in Media or Advertising Sales / Client Services

+

Experience with RMN platform vendors such as Criteo, Epsilon, Kevel,   Citrus Ad , or Microsoft   PromoteIQ

+ Understanding of clean room platforms, identity resolution, and privacy-safe data collaboration   

Compensation at Accenture varies depending on a wide array of factors, which may…