Director, AI-Powered Service Management Transformation
Job in
Raleigh, Wake County, North Carolina, 27601, USA
Listed on 2026-06-30
Listing for:
Sapiens
Full Time
position Listed on 2026-06-30
Job specializations:
-
IT/Tech
AI Business & Operations, IT Project Manager, IT Consultant, Change Management
Job Description & How to Apply Below
Sapiens is looking for a Director of Service Management Transformation to drive the modernization and governance of IT service delivery. This role encompasses leading Service Now standardization and operational communications while advancing AI-enabled workflows.
The ideal candidate will have extensive experience in ITSM and Service Now, along with a strong background in AI implementations. Join us to influence enterprise operating models and reshape technology use within our workforce.
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