Senior UX Researcher AI

We’re looking for a Senior UX Researcher to join our UX Research Program and Practice team and work at the intersection of user research, data science, and AI-augmented research. This is not a traditional generalist research role. You’ll split your time across four distinct work streams: developing and evaluating AI-driven research tools, analyzing participant data to strengthen recruitment quality, building a structured, machine-readable research repository, and conducting mixed-methods research (including benchmarking and UX measurement).

• AI research tooling development

• Participant database and recruitment strategy

• Structured research repository

• Mixed-methods research

• 5+ years conducting mixed-methods UX research (qualitative and quantitative) in an enterprise product development environment.

• Bachelor’s degree in a technical or human-centered field (e.g., HCI, Data Science, Information Systems, Computer Science, Psychology) or equivalent practical experience.

• Demonstrated ability to navigate complex, ambiguous projects and adapt methods in response to new information or changing conditions.

• Experience developing, evaluating, and using AI/LLM-based tools in a research context and think carefully about reliability and failure modes.

• Proficiency querying and analyzing large datasets using SQL, R, or Python.

• Statistical analysis fluency – ability to select and apply methods appropriate to the data type and report findings with confidence.

• Survey and screener design with attention to sampling validity; proficient in Qualtrics.

• Experience building or contributing to research repositories, taxonomies, or knowledge management systems

• Strong understanding of research ethics, particularly participant privacy, data handling, and bias mitigation

• Experience with secondary analysis— synthesizing findings across multiple existing studies, surveys, or feedback channels.

• Comfort working in code repositories and collaborating with engineering teams (Git, Markdown, CLI tools)

• Prompt engineering, evaluation frameworks, or AI output quality assessment experience.

• Experience with frameworks like Jobs to Be Done, mental models, or similar approaches to structuring qualitative insights

• Experience with UX metrics programs — defining KPIs, tracking longitudinal benchmarks, reporting to stakeholders

• Foundational understanding of RAG pipelines with vector stores, chunking strategies, and embedding models

The salary range for this position is $ - $. Actual offer will be based on your qualifications.

Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience.

• Comprehensive medical, dental, and vision coverage
• Flexible Spending Account - healthcare and dependent care
• Health Savings Account - high deductible medical plan
• Retirement 401(k) with employer match
• Paid time off and holidays
• Paid parental leave plans for all new parents
• Leave benefits including disability, paid family medical leave, and paid military leave
• Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!

These benefits are only applicable to full time, permanent associates at Red Hat located in the United States.

Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this…