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Messaging Product Support Analyst — Impactful Telecom

Job in Raleigh, Wake County, North Carolina, 27601, USA
Listing for: Bandwidth Recruitment
Full Time position
Listed on 2026-07-05
Job specializations:
  • IT/Tech
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below

Bandwidth Recruitment is looking for a Product Support Analyst (Messaging) in Raleigh, NC. The successful candidate will be the first point of contact for technical issues, assisting with SMS/MMS services and ensuring optimal message deliverability.

You will collaborate with senior team members to resolve complex issues and improve service efficiency. The role requires a Bachelor’s degree and at least 2 years of experience in telecom support.

Enjoy a supportive culture centered around work-life balance, with 100% company-paid medical coverage, generous PTO, and unique wellness programs.

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