Senior Salesforce Technical Architect

Job Summary

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Applications will be accepted until 07/15/2026.

The Professional Services organization focuses on delivering Salesforce's world‑class product and project offerings to ensure customers get the most out of the Salesforce Platform. We help customers accelerate their path to value, build strategic roadmaps, and minimize technical debt.

Salesforce Professional Services is looking for a Senior Technical Architect. You will serve as a strategic advisor and Salesforce product and platform expert to the company's largest, most complex enterprise customers.

• Serve as a trusted advisor to the client
• Identify and lead internal strategic initiatives to grow the consulting practice, contributing to the community’s overall knowledge base and expertise
• Guide customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value
• Work collaboratively with very strong communication skills, teaching complex concepts and employing creative, prescriptive thinking
• Identify and proactively manage risk areas, committing to seeing issues through to completion
• Manage customer expectations; negotiate solutions to complex problems with the customer and third‑party partners
• Review and correct project/program direction, approach, and key artifacts to keep programs on track and ensure solutions are extendable and maintainable
• Work closely with Delivery Managers, Solution Architects, and clients to architect technology solutions that meet client needs
• Contribute to a program vision while advising and articulating program/project strategies on enabling technologies, including the Salesforce Platform

• 8+ years enterprise architecture or consulting experience
• 4+ years of experience leading Salesforce Core Projects
• Strong application design skills combined with strong data, integration, and security architecture skills
• Strong presentation skills; able to effectively present and defend a point of view to a variety of audiences
• Detail‑oriented with the ability to rapidly learn and apply new concepts, business models, and technologies
• Strong communication skills, both written and verbal, and ability to develop audience‑appropriate materials
• Effective listening skills and ability to communicate with people in diverse roles
• Proven ability to analyze, design, and optimize business processes via technology and integration
• Resourceful and innovative thinker who can solve problems independently
• Strong experience in integration concepts, designs, and patterns

• Trust:
  Demonstrates integrity, transparency, and reliability aligned with the company's core values
• Team Player:
  Proficient at collaboration and working with members of a team
• Communicator:
  Speaks and writes with clarity, brevity, and purpose; influences and engages C‑Level with authority and confidence

• Bachelor's degree (or foreign equivalent) in Computer Science, Engineering, or related quantitative discipline; or equivalent demonstrable work experience
• Ability to convey and convince customers of best practices at various levels within a large organization
• Application design and development background
• Travel may be required and varies depending on client requirements
• Strong Enterprise Architecture background is favorable
• Salesforce Certified Technical Architect (CTA) or multiple Salesforce Architecture certifications
• Experience in Consumer Goods Cloud, Consumer Goods Retail Execution / Trade Promotion Management, and general Consumer Goods industry is a plus

• Leadership:
  Self‑aware; proficient at building strong relationships
• Thought Leader:
  Strong point of view and executive presence; confident and a great storyteller
• Experience with AI‑powered development…