Meeting Supervisor; speaker bureau​/pharma agency

Meeting Supervisor (Speaker Bureau/Pharma Agency Exp Required)

EVERSANA INTOUCH® is a global, full-service marketing agency network serving the life sciences industry, and is the first – and only – agency network to be part of a fully integrated commercialization platform through EVERSANA®. We provide next-generation creative and media services, enterprise solutions and data analytics services for clients.

We get fired up when people talk about getting—and staying—healthy. That's where we find our inspiration: in the very human experiences of patients, doctors, and even each other. Then, we collaborate on ways to make caring for one's health more achievable, connecting patients and physicians with the information and tools they need.

We embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.

What Does a Meeting Supervisor, Speaker Bureau Do?

The Meeting Supervisor (speaker bureau) is responsible for the independent management and successful execution of speaker bureau meetings, launches, and trainings. This position is newly created due to the continued growth of the Speaker Bureau team and requires flexibility to support multiple clients, as well as provide coverage for team members during holidays and vacations.

Program Operations & Strategy

• Attend and participate in new project briefings and kick-off meetings.
• Provide input, based on knowledge and experience, to support initial budget development for requested meetings.
• Identify operational improvement opportunities to enhance program execution and drive efficiency.
• Maintain ongoing dialogue with line management and project teams throughout the project/scope lifecycle to assess progress and initiate scope changes as needed.
• Develop and maintain a comprehensive understanding of portal functionality, applying strategic thinking to assess, address, and resolve client requests.
• Attend internal meetings with Client Services, Meeting Services, and key stakeholders, independently collaborating cross-functionally by proactively gathering information, asking the right questions, and driving progress.
• Support speaker bureau leadership (Director and Senior Director) with reports, strategic and operational presentation development, and training or mentoring of team members.

Program Planning & Execution

• Oversee and support end-to-end program execution for assigned speaker bureau clients, managing all logistics such as venue sourcing, contract negotiations, travel, food and beverage, room sets, audiovisual and production, hotel accommodations, and ground transportation.
• Independently plan, organize, and execute high-quality virtual meetings with multimedia components, including:
• Virtual platform configuration
• Serving as primary client support
• Managing technology/vendors as applicable
• Scheduling and executing rehearsals
• Attendee management and communications
• Providing attendee assistance, connection troubleshooting, and basic technical support during events
• Ensure program accuracy, attendee management integrity, and adherence to timelines and expectations.
• Negotiate optimal rates and contract terms with vendors for owned meetings (hotel F&B, audiovisual, transportation, etc.).
• Maintain the highest standards of quality control for client materials and contribute to best-practice protocols to support project teams.
• Pivot across multiple speaker bureau clients as needed to support shifting priorities, workload balancing, and business demands.
• Support coverage for team members during holidays or absences, as required.

Compliance, Financial Oversight & Reporting

• Maintain client compliance and proactively escalate challenges, risks, or potential issues.
• Track and prepare accurate attendee spend reports in alignment with Open Payments guidelines.
• Review, reconcile, and approve final invoices and pass-through costs within required timelines.
• Ensure ongoing accuracy and…