More jobs:
Technical Product Support & Community Advocate
Job in
Raleigh, Wake County, North Carolina, 27601, USA
Listed on 2026-07-10
Listing for:
Lucid Software
Full Time
position Listed on 2026-07-10
Job specializations:
-
IT/Tech
Technical Support, IT Support, HelpDesk/Support
Job Description & How to Apply Below
Lucid Software is seeking a Technical Product Support Specialist to join the Customer Operations team in a hybrid role based in Raleigh. You will be on the front lines, delivering expert assistance, surfacing user issues, and driving improvements across help centers, forums, and email support.
You will collaborate with Engineering and Product Management, translate complex ideas into clear content, and help expand Lucid’s user community while representing the brand publicly.
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