Senior Associate Systems Configuration Consultant – Identity and Access Management, IAM Lead

Responsibilities

• Supports the configuration, programming, and maintenance of internal applications and COTS solutions under general supervision.
• Executes technical tasks that enable application functionality, quality, and performance.
• Applies developing technical knowledge to carry out configuration activities, troubleshoot issues, and support integration with business processes and infrastructure.
• Executes programming and configuration tasks for internal applications and COTS solutions using scripting, programming, and database languages.
• Reviews business, functional, and technical requirements to support solution design and ensure configured systems meet documented needs.
• Performs application deployment activities, applying configuration changes, fixes, and minor enhancements under guidance.
• Conducts basic testing and validation of application functionality to ensure quality, accuracy, and adherence to requirements.
• Troubleshoots routine technical issues, escalating more complex problems for higher-level analysis as needed.
• Documents configuration changes, technical steps, and supporting information to maintain system knowledge and compliance.
• Collaborates with technical team members to ensure smooth integration of applications with existing business processes and infrastructure.
• Monitors application performance and raises opportunities for improvement related to user experience, stability, or efficiency.

• Bachelor’s degree or equivalent education and experience in a relevant technical field.
• 1–3 years of experience in application configuration, programming, or related technical role.
• Foundational proficiency in relevant programming, scripting, and/or database languages.
• Developing knowledge of software development lifecycle principles and application deployment processes.
• 5+ years in Identity and Access Management (preferred).
• 2+ years leading IAM initiatives (preferred).
• Experience with one or more IAM platforms such as:
  Oracle Identity Manager, Sailpoint, Cyber Ark, Service Now (preferred).
• Strong understanding of: RBAC, Access governance, Identity lifecycle management (preferred).