Senior Infrastructure Engineer – SRE​/Platform Engineering

Responsibilities

• Lead daily support operations for Apigee OPDK, Apigee Hybrid
• Troubleshoot runtime, policy, routing, and security issues on Data Power appliances
• Develop specifications for complex infrastructure systems
• Contribute to testing of business, application and technical infrastructure requirements
• Implement reliability improvements through Infrastructure-as-Code (IaC) using Terraform, Ansible, and Git Ops
• Develop automated recovery scripts and tools to reduce manual operational overhead
• Review and analyze solutions for cloud security, secrets management and key rotations
• Design, code, test, debug and document programs using Agile development practices
• Plan and execute version upgrades, patching cycles, infrastructure migrations, and configuration refactoring
• Improve proactive alerting to reduce mean time to detect (MTTD) and mean time to recover (MTTR)
• Own and resolve P1/P2 high‑severity incidents
• Direct the daily risk and control flow of operations
• Participate in design discussions, architectural reviews, API governance activities, and platform modernization initiatives
• Work with CAB (Change Advisory Board) for change planning, approvals, and execution tracking
• Contribute to runbooks, SOPs, architectural diagrams, and platform knowledge base assets

• 4+ years of Technology Infrastructure Engineering and Solutions experience
• 4+ years of proficiency in leveraging observability platforms such as Big Panda, Thousand Eyes, Grafana, Prometheus, ELK, Splunk Observability, and App Dynamics
• 3+ years of experience working with Red Hat Enterprise Linux and Kubernetes
• 3+ years of experience with Site Reliability Engineering and supporting production grade systems
• 3+ years of experience with automation & scripting
• 4+ years of experience in IT Service Management (ITSM)
• Experience with API management platforms such as Apigee or API gateways
• Exposure to IBM Data Power or similar enterprise integration tools
• Expertise in Ansible Tower
• Experience with cloud‑native architectures, high‑availability systems, Cloud & Container Technologies like GCP or Azure
• Strong experience working in Agile methodologies / Scrum environments
• Experience improving system reliability, scalability, and operational efficiency
• Experience in project management and stakeholder engagement
• Proven experience in leading cross‑functional teams

• Infrastructure-as-Code
• Terraform
• Ansible
• Git Ops
• API management
• Site Reliability Engineering
• Automation
• Scripting
• Cloud‑native architectures
• High‑availability systems

• Leadership
• Project management
• Stakeholder engagement
• Cross‑functional team leadership
• Communication