Salesforce Systems Analyst

Unbottle YOUR Potential at Pepsi Bottling Ventures!

At Pepsi, we spread home‑grown joy, in our special Pepsi Bottling Ventures way! Pepsi Bottling Ventures is the nation’s largest private bottler and distributor of Pepsi beverages. Pepsi Bottling Ventures is based in NC, SC, MD, & DE.

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Pepsi Bottling Ventures is seeking a Business Systems Analyst to join our team.

We are jointly owned by Suntory and Pepsi Co. Suntory is a family‑owned business founded in Japan more than 125 years ago that is known globally for their beverages and innovative spirit. Pepsi Co has a 125‑year plus legacy as a global leader in convenient foods and beverages. We represent Suntory’s non‑alcoholic beverage industry in the United States and have an 80‑year plus legacy of providing Pepsi Co products to the Carolinas and beyond.

We make, sell, and distribute Pepsi Co and other beverages. We do business in five states and sell Pepsi Co beverages to most of the market in our geographic regions. We also develop our own line of beverages, producing and distributing a growing product line nationally.

We bring you the beverages you love. We bring Pepsi Co’s beloved beverages and more to you and our customers. As a part of Suntory, we believe in dreaming big and boldly pursuing our dreams, growing for good, and giving back to society. We innovate to create new beverages, like our Nature’s Twist refreshing lemonade line, and we continuously expand our beverage portfolio to bring you and our customers joy.

We integrity, teamwork, accountability, adaptability, and communication in all we do and expect from all team members.

We’d love to receive your application and talk with you about your interest in the position if the overview below describes you.

Configure, code, test and implement technology systems supporting the roadmap as determined by the Product Owner/Product Manager. Work closely with cross functional team members to ensure solutions are implemented using an Agile mindset and support consistent incremental delivery of a Minimum Viable Product. Provide operational support to troubleshoot, identify root cause and resolve product issues.

• Work to understand the business processes supported by technology systems; understand, create, and maintain business process flow diagrams (MS Visio)
• Configure/code technology systems and ensure appropriate system integration with dependent solutions; create functional specifications when handing off to other technology resources for development; work with technology resources to ensure technical specifications are accurate and support the functional specifications; ensure all configuration, development and integrations are thoroughly tested and ready for deployment; create/maintain test scripts to support testing.
• Collaborate with Product Owner, Product Manager and other SME’s to identify, create, and maintain business documentation using full suite of MS tools.
• Support the maintenance and upgrade of existing technology systems.
• Work with external vendors and product support analysts to troubleshoot system issues and provide resolution; update and manage production support tickets in accordance with SLAs; identify opportunities for improvement (system or process); mentor and support the BAAs empowering them to resolve production issues.
• Other duties as assigned.

• Bachelor’s degree in Business/IT/Computer Science or related field OR a combination of education plus equivalent level work experience.
• 2+ years experience in technology and software development processes
• 2+ years configuring/developing Salesforce (Commerce a plus) to meet business user requirements
• 2+ years experience in supporting business applications.
• 2+ years business systems analyst experience in an Agile/Scrum software…