Lead Vulnerability Remediation Engineer - Infrastructure Engineer

Position Overview

The Lead Infrastructure Engineer within Truist's Digital Workplace organization is accountable for enterprise governance, risk reduction, and lifecycle oversight of endpoint vulnerabilities and configuration compliance across physical and virtual (VDI) environments. This role partners across engineering, operations, and security stakeholders to identify, prioritize, remediate, and prevent endpoint security exposures while producing defensible, repeatable, and scalable solutions aligned to Truist standards. This position supports a proactive operating model emphasizing automation, prevention, and measurable outcomes.

Truist will not sponsor an applicant for work visa status or employment authorization, nor will we offer any immigration-related support for this position. This position is office-centric 5 days a week in our Truist hubs.

Regular (full-time)

Language Fluency:
English (Required)

Work Shift:

1st shift (United States of America)

• Builds and designs enterprise infrastructure technology platforms and systems across various environments, such as cloud, network, database, storage, platform, computing, and/or middleware domains.
• Applies automation, monitoring, and optimization techniques to ensure high availability and performance of infrastructure.
• Collaborates with cross-functional teams to integrate new technologies and continuously improve infrastructure standards and processes.
• Troubleshoots and resolves moderately complex technical issues impacting infrastructure performance and reliability.
• Supports compliance with technology strategies, standards, and governance to mitigate risks and ensure regulatory adherence.
• Deploys infrastructure designs, configurations, and procedures to support operational consistency and knowledge sharing.
• Proactively contributes to technical innovation efforts and advancement of infrastructure capabilities.
• Works with technical project teams to support infrastructure deliverables and solutions.
• Makes adjustments or recommends enhancements in technical systems and processes to improve effectiveness of area of responsibility.

• Endpoint Vulnerability Management (Enterprise Scale)
• Operate and mature the endpoint vulnerability lifecycle: discovery - prioritization - remediation - validation - reporting.
• Perform vulnerability identification and prioritization using Qualys and or other security agents, including (but not limited to) Microsoft Security Updates and major 3rd-party applications (e.g., Chrome, Edge, legacy dependencies where applicable).
• Drive risk-based remediation workflows aligned to business impact, exploitability, and fleet exposure.
• Validate remediation efficacy and ensure vulnerability closure is auditable and reproducible.
• Secure Baseline Configuration (SBC) & Compliance (Windows 11 + VDI)
• Own Secure Baseline Configuration compliance outcomes for Windows 11 across physical devices and VDI.
• Detect and correct compliance drift; build governance routines to prevent recurring deviation.
• Translate policy intent into enforceable configuration standards and operational guardrails.
• Problem Management (Root Cause + Corrective Actions)
• Lead or co-lead root cause analysis for recurring endpoint issues and systemic remediation failures.
• Develop long-term corrective actions, workarounds, and knowledge artifacts that reduce repeat incidents.
• Align problem practices to Digital Workplace Problem Management goals, templates/artifacts, tooling/automation, and metrics.
• Configuration Management & Deployment Enablement (SCCM / MECM)
• Leverage Microsoft Endpoint Configuration Manager (SCCM/MECM) to support remediation delivery at scale (packages, deployments, compliance baselines, reporting).
• Troubleshoot deployment failures and endpoint state issues impacting remediation timelines.
• Partner with endpoint engineering and operations teams to harden delivery pipelines and reduce rework.
• Automation & Engineering Enablement (Power Shell + Workflows)
• Create and maintain Power Shell automation to reduce manual effort, accelerate remediation, and improve consistency.
• Build automation patterns for detection, enforcement, validation, and reporting (including safe failure handling and rollback considerations).
• Integrate automation into operational workflows (e.g., Service Management processes) to increase throughput and reduce friction.
• Data, Reporting, and Decision Support (Databases)
• Use SQL and relational database concepts to support remediation tracking, compliance analytics, trend analysis, and operational reporting.
• Define data-quality expectations (integrity, lineage, reproducibility) and produce metrics that support governance and executive visibility.
• Translate raw findings into actionable insights for stakeholders.
• Documentation, Communication, and Governance
• Produce clear, structured documentation (standards, runbooks, decision records, remediation guides) suitable for audit and cross-team reuse.
• Communicate tradeoffs, constraints, edge…