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FlashArray Technical Support Engineer — xExpert

Job in Raleigh, Wake County, North Carolina, 27601, USA
Listing for: Segment (Twilio)
Full Time position
Listed on 2026-07-14
Job specializations:
  • IT/Tech
    IT Support, Systems Engineer, Technical Support, Cybersecurity
Salary/Wage Range or Industry Benchmark: 93000 - 140000 USD Yearly USD 93000.00 140000.00 YEAR
Job Description & How to Apply Below
Position: Flash Array Technical Support Engineer — 24x7 Expert

Pure Storage, based in Raleigh, is seeking a Technical Support Engineer for our 24x7 team. You will analyze and resolve complex issues across hardware, software, and environmental factors, ensuring customers have an exceptional experience and protecting our leading NPS.

You will own cases from initial contact to resolution, collaborate with Engineering, document solutions, mentor peers, and contribute to a rich knowledge base.

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