Site Reliability Engineer; SRE

Position: Site Reliability Engineer (SRE)
## Site Reliability Engineer (SRE)
Apply remote type:
Hybrid locations:
Raleigh, NCtime type:
Full time posted on:
Posted Yesterday job requisition :
26-73

Soft Pro is the nation's leading provider of real estate closing and title insurance software. A division of Fidelity National Financial (NYSE: FNF), Soft Pro’s technology solutions are used in thousands of law firms and title companies throughout the country and are an essential part of residential and commercial Real Estate transactions. Soft Pro’s Headquarters is in Raleigh, North Carolina.  Soft Pro has received national recognition for our excellent customer service and products and we were recently recognized as a 2026 Best Places to Work by the Triangle Business Journal!

Soft Pro has won this prestigious award 14 times since 2012!  
** What are we looking for?
** Soft Pro is seeking a well-rounded
** Site Reliability Engineer (SRE)
** to join our
** Cloud Operations Team
** in our
** Raleigh, NC
** office or as a remote employee.  This team supports our solutions using the latest Microsoft technologies and hosting services including Microsoft Azure, encouraging your design input and creativity.  The ideal candidate will develop in-depth knowledge of the platforms that run our solutions.  This position will ensure our SLA’s are met through the engineering solutions the team develops.
** What will I do as a Site Reliability Engineer at Soft Pro?
*** Produce and refine observability metrics associated with our platforms and the user experience.
* Help to refine our service level indicators monitoring capabilities with the goal of proactively identifying and resolving issues.
* Participate in the development & architecture of our operational systems and solutions to include performance, application health, security, and scalability for all cloud-based environments.
* Develop and maintain our Infrastructure as Code used to build alerting and configure monitoring systems.
* Build and maintain CI/CD automation pipelines to support the services and systems we provide.
* Demonstrate your technical curiosity through your drive to understand services leveraged in depth.
* Collaborate with product development and engineering teams in support of future organizational direction.
* Provide incident response; triage production issues in our software products including the underlying Cloud Infrastructure & service providers.
* Define, implement and assess system reporting and monitoring needs.
* Participate in team activities (standups, backlog refinements, blameless postmortems, product demonstrations / reviews).
* Share your passion for problem solving and continuous improvement with the team.
** What will I need to be successful as a Site Reliability Engineer at Soft Pro?
**** Required Technical

Skills:

*** Infrastructure as Code:
Ability to provision Cloud Infrastructure, services and resources using Infrastructure as Code, development of Terraform Modules, leveraging Ansible to define and set configurations of deployed resources.
* Automation:
Skills necessary to conduct automation of tasks and infrastructure orchestration leveraging Power Shell, AZ CLI, Ansible, CI/CD and other languages / tools.
* Operating Systems:
Strong understanding of Linux/Unix command line and administration, Windows Server OS administration.
* Experience with Building, Deploying, Patching & Managing Orchestration platforms (Service Fabric & Kubernetes), VM Scale Sets and other Azure compute workload types.
* Proven experience with and familiarity with containerization and technologies like Docker & Kubernetes & cloud native applications.
* Strong knowledge of distributed computing concepts and microservices.
* Ability to manage work via ticketing system and source control (for example: Jira / Dev Ops / TFS / Git Repos)
* Familiarity with CI/CD pipeline development and associated tools.
* Working knowledge of application performance monitoring & alerting platforms / systems (For example – Azure Monitor, Application Insights, AWS Cloud Watch as well as commercial off the shelf solutions)
* Experience architecting & implementing High Availability / Disaster Recovery Solutions for Cloud Platforms constructed…