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Technical Gaming Support Specialist
Job in
Raleigh, Wake County, North Carolina, 27601, USA
Listed on 2026-07-18
Listing for:
Light and Wonder International, Inc.
Full Time
position Listed on 2026-07-18
Job specializations:
-
IT/Tech
Technical Support, IT Support, HelpDesk/Support
Job Description & How to Apply Below
Grover Gaming in North Carolina seeks a Technical Customer Support Representative to act as a liaison, troubleshoot issues on multiple gaming platforms, and provide product information to customer accounts.
You will document notes in the support ticketing system, perform hardware and software troubleshooting on Windows and Linux devices, and collaborate with field technicians and developers to resolve tickets promptly.
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