Assistive Technology Consultant

Agency

Dept of Health and Human Services

Blind Services

Assistive Technologist (NS)

NC09

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well‑being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

The Division of Services for the Blind provides services to people who are visually impaired, blind and deaf‑blind to help them reach their goals of independence and employment.

The Assistive Technologist in this position is primarily responsible for completing Assistive Technology Assessments to those who are blind and visually impaired in Durham, Franklin, Granville, Johnston, Orange, Vance, Wake and Warren Counties. This position is essential in order for consumers to continue to live independently, be successful in training programs, and/or return/retain employment.

Technologist may provide training on use of devices and technology to individuals and groups and adapt training techniques to ensure client success. The Technologist conducts follow‑up to assess the extent of progress of the clients’ adaptations to devices and technology. Upon identification of design or equipment needs outside of the facility/division, position may recommend vendors and contractors. Positions may monitor the bid process, and approve/disapprove vendor submissions and contractor work or contract variations.

The assistive technologist must be able to provide and receive clinical information from occupational therapists, physical therapists, speech language pathologists, physicians, nurses, educators, rehabilitation professionals, as well as technical information from industrial engineers, electronics technicians and engineers, software engineers and information technology specialists. Position must be familiar with changing technology and its applications such as the use of tele‑care (electronic sensors), technology transfer, robotics, computer applications/software/apps, and alternative and augmentative communication options.

Also, position must be knowledgeable of the latest software and hardware related to various function areas (e.g., refreshable Braille displays, screen readers, communication boards). Positions may troubleshoot equipment and/or software problems associated with assistive technology. Position may schedule and present device demonstrations or conduct outreach and education at community events.

• Provide Support in all phases of job reengineering, machinery modifications, job restructuring, technology application, and the application of speech synthesis or Braille output/input to computerized devices.
• Provide technical assistance and consultation to consumers, professionals, employers, and programs in specialized employment applications of assistive technology.
• Work with the staff of the employer to assure that the assistive devices(s) will interface with the employer’s hardware and software.
• Follow‑up on the job site with the consumer and employer to troubleshoot any difficulties.

Salary Range: $41,206 - $72,113

Recruitment Range: $41,206 - $56,149

• Knowledge of disabling conditions and how technology can assist.
• Knowledge of or experience working with people with disabilities.
• Knowledge of or experience working with a team of professionals to help a client meet a goal - Knowledge of assistive technology.

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high‑quality, low‑cost benefits on a pre‑tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.

This…