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AI‑Powered Service Desk Engineer
Job in
Raleigh, Wake County, North Carolina, 27601, USA
Listed on 2026-07-18
Listing for:
StoredTech
Full Time
position Listed on 2026-07-18
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Stored Tech is an AI-native IT services provider where autonomous agents resolve a growing share of our support tickets. Our Level I Service Desk Engineers work with AI to handle more complex issues—representing a new way of working as an IT support engineer.
AI and engineers resolve simple issues quickly, tag-team complex ones, and free up time to deliver exceptional customer service. You’ll help define what it looks like and shape the automation roadmap.
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