Independence Support Analyst

Independence Support Analyst

The Independence Support Analyst supports the Network's independence and compliance processes by providing technical assistance, troubleshooting issues, and performing basic data analytics under supervision. This role is ideal for early career professionals seeking experience in compliance operations, technology support, and global collaboration.

• Manage day-to-day WeCheck support tickets (WeCheck is the Network's internally developed independence check tool)
• Ensure timely resolution of tickets by following established protocols
• Maintain accurate documentation of issues, troubleshooting steps and final resolution
• Assist Country Acceptance Officers (Group) / Acceptance Team (US) with guidance and data collection to ensure adherence to international independence standards
• Record all support requests, escalations and actions taken in the tracking system, ensuring accuracy and completeness
• Maintain organized documentation to support auditability and process consistency
• Work with global teams across regions and time zones
• Communicate effectively in a multinational, cross-cultural environment
• Participate in the deployment of the Network independence compliance tool, including testing new tool functionalities prior to release
• Perform basic data analysis to support trend identification, recurring issue detection and potential improvements
• Assist with preparing summaries or reports under supervisor

• Bachelor's Degree
• Strong problem-solving, analytical and critical thinking skills
• Clear and professional verbal and written communication skills
• Willingness to learn new systems and tools
• Proficiency in Microsoft Office Suite
• Ability to occasionally travel domestically and internationally

• 1+ years of relevant experience

US-FL-Tampa Bay, US-GA-Atlanta, US-MO-Kansas City, US-MO-Springfield, US-NC-Charlotte, US-NC-Raleigh

Our robust total rewards program and flexible work environment reflect our commitment to people, careers, and well-being—empowering our team to grow and thrive while delivering exceptional service.

Forvis Mazars, LLP is an equal‑opportunity/affirmative‑action employer in accordance with applicable law. Employment selection and related decisions are made without regard to age, race, color, sex, sexual orientation, national origin, religion, genetic information, disability, protected veteran status, gender identity, or other protected classifications. It is Forvis Mazars, LLP standard policy not to accept unsolicited referrals or resumes from any source other than directly from candidates, and to reserve the right not to pay a fee to a recruiter or recruiting agency unless a signed vendor agreement exists.