System Administrator - Engineering Computing

System Administrator – Engineering Computing Position Overview

The System Administrator for Engineering Computing plays a crucial role in maintaining the unique computing infrastructure within the College of Engineering. The role is responsible for providing technical support for desktop systems, Virtual Desktop Infrastructure (VDI), IoT devices, and networking infrastructure. The System Administrator ensures reliable operation and efficient use of technology by faculty, staff, and students while maintaining documentation. Additionally, the role includes installing, testing, coding, debugging, and managing existing applications, servers, and infrastructure, working with stakeholders to implement solutions that support the College’s mission.

• Maintain and troubleshoot desktop systems, VDI environments, and IoT equipment.
• Support networking infrastructure and resolve connectivity issues.
• Install, test, and manage applications and server environments.
• Collaborate with faculty, staff, students, and vendors to implement technology solutions.
• Document system configurations, procedures, and troubleshooting steps.

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• At least 3 years of experience in a technical support role with Windows, Linux, and/or macOS.
• Experience with IoT devices.
• Strong analytical and problem‑solving skills.

• 5 years of technical support experience in an academic or commercial setting.
• Experience with software development life cycles and project management.

This position may be eligible for a remote or hybrid work arrangement consistent with university and state policies. Employees are generally required to reside in North Carolina within a two‑hour commuting distance of their assigned duty station.

• Accrued Vacation and Sick Leave for Eligible Employees
• Community Service Leave
• Aetna State Health Benefits of North Carolina
• NCFlex Vision, Dental, Flexible Spending Account, Life Insurance and more
• 12 Paid Holidays
• Teachers and State Employees Retirement System (TSERS)
• Optional Supplemental Plans – 401(k), 403(b), 457(b), and 457
• Employee Assistance Program (EAP)
• Campus Recreation Center Discount
• University Bookstore Discount
• and more

North Carolina A & T State University is an Equal Opportunity and affirmative action employer. No one who applies or seeks employment will be denied admission to or employment at North Carolina A & T State University on the basis of race, religion, color, national origin, sex, age, disabling condition, veteran status, political affiliation, genetic information or sexual orientation and sexual identity.

The university participates in E‑Verify. Final candidates are subject to criminal and sex offender background checks.